主要工作职责(包括但不限于以下内容):
清洁房间,确保酒店所指定的标准。负责报告任何有关维修维护的情况和客人的要求和投诉给领导。确保酒店所有客房的保密性和安全性。
任职资格:
良好的人际交往和沟通能力。
能够独立工作和团队合作。
经验要求:
1年以上相关工作经验。
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will be part of the Housekeeping Team, a dedicated group responsible for maintaining the highest standards of cleanliness, comfort, and presentation across our guest rooms. This role reports directly to the Floor Manager and works closely with fellow Room Attendants, Team Leader, and the wider Rooms Division to ensure an exceptional guest experience.
YOUR ROLE
As a Room Attendant, you play a vital role in creating a welcoming and refined environment for our guests. Through meticulous attention to detail and a strong sense of service, you ensure every guest room reflects Rosewood’s commitment to luxury, comfort, and care. Your work directly contributes to guest satisfaction, safety, and the overall reputation of Rosewood Hotel Group.
Key stakeholders you will interact with include guests, the Floor Manager, Floor Team Leader, and Engineering associates.
HOW YOU’LL MAKE THE PLACE
- Clean and maintain guest rooms according to assigned priorities and Rosewood standards of cleanliness and presentation
- Use approved cleaning chemicals, equipment, and procedures in line with SOPs and safety guidelines
- Ensure bathrooms, bedrooms, furniture, and in-room amenities are thoroughly cleaned, replenished, and correctly arranged
- Inspect guest rooms for maintenance issues, damages, or missing items and report promptly to the supervisor
- Respond courteously and efficiently to guest requests while maintaining privacy and confidentiality
- Accurately update room status and ensure the security of assigned guest room keys
COULD THIS BE YOU?
- You have a strong eye for detail and take pride in delivering high-quality work
- You are able to work efficiently while maintaining accuracy and consistency
- You understand the importance of guest privacy, confidentiality, and safety
- You are familiar with cleaning chemicals, housekeeping equipment, and proper handling procedures
- You work well independently while also being a supportive team player
- You have at least one year of experience in a similar role within a luxury or international brand hotel
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
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ROSEWOOD BEIJING 北京瑰丽酒店As the first China property for Rosewood Hotels & Resorts®, Rosewood Beijing takes contemporary sophistication to new heights. This elegant hotel in Beijing features unrivalled life style artistry that reflects the capital city’s compelling culture, history and geography. Located in the prestigious Chaoyang District, this elegant Beijing hotel delivers a unique blend of modern sophistication and comfort. Rosewood Beijing lies in the heart of Beijing’s Central Business District (directly across from the iconic CCTV Tower), surrounded by urban skyscrapers, high-end shopping and famous entertainment. 北京瑰丽酒店是瑰丽酒店和度假酒店品牌在中国的首家酒店,拥有283间客房,设施极致卓越,充满现代气息,将温馨、精致与宁静巧妙融合。酒店客房面积在京城首屈一指,融入居家风格,宛若高雅的现代化公寓。客房内装潢均采用天然色调及富有质感的面料,浴室极为宽敞,还提供步入式衣橱,注入时尚的居家风情元素,糅合东方韵味,是结合豪华、惬意的居停之所。北京瑰丽酒店设有六间餐厅与酒廊,奉上正宗国际风味美食,酒店还配备Sense水疗中心、室内泳池、健身室、瑜伽室以及面积达2,750平米的会议及宴会场地。酒店将宽敞的户外空间融入多项设施,餐厅、休闲设施和会议场所均配备露台、花园和阳台,风格独树一帜。