OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
You will be part of the Housekeeping team within the Rooms Division, working closely with colleagues across Housekeeping, Floor, Public Area, Laundry and Linen & Uniform. This role reports directly to the Director of Housekeeping and plays a key leadership role in supporting Floor Manager, Laundry and Public Area teams to deliver consistently exceptional standards throughout the hotel.
YOUR ROLE
As Assistant Director of Housekeeping, you will support the Director of Housekeeping in maintaining an impeccably clean, well‑organized, and guest‑ready environment across the entire property. You will help drive operational excellence by ensuring departmental standards, policies, and procedures are consistently upheld, while coaching and guiding the housekeeping team to perform at the highest level. Acting as the Director of Housekeeping in their absence, you will be a trusted leader and key stakeholder in daily operations, VIP readiness, and cross‑department collaboration.
HOW YOU’LL MAKE THE PLACE
- Support the Director of Housekeeping in maintaining superior cleanliness, order, and presentation across guestrooms and public areas.
- Ensure all housekeeping policies, procedures, and service standards are consistently understood and applied.
- Act as Director of Housekeeping in their absence, executing responsibilities in strict accordance with established instructions and procedures.
- Oversee daily operations including inspections, staffing deployment, VIP room readiness, reporting, and key control.
- Train, guide, and develop supervisory and frontline housekeeping associates, fostering service excellence and teamwork.
- Coordinate closely with laundry and supply functions to ensure adequate linen, amenities, and inventory support daily operations.
COULD THIS BE YOU?
- You bring at least two years of supervisory or management experience within the Housekeeping department of a luxury or ultra‑luxury hotel.
- You have a strong eye for detail and can balance accuracy, speed, and operational priorities effectively.
- You remain calm under pressure and use sound judgment to resolve issues and make informed decisions.
- You are comfortable leading, training, and organizing the work of others while working with minimal supervision.
- You communicate clearly and professionally, with the ability to read and interpret operational reports and data.
- You are fluent in spoken and written English and demonstrate discretion in handling guest and hotel information.
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
ROSEWOOD BEIJING 北京瑰丽酒店As the first China property for Rosewood Hotels & Resorts®, Rosewood Beijing takes contemporary sophistication to new heights. This elegant hotel in Beijing features unrivalled life style artistry that reflects the capital city’s compelling culture, history and geography. Located in the prestigious Chaoyang District, this elegant Beijing hotel delivers a unique blend of modern sophistication and comfort. Rosewood Beijing lies in the heart of Beijing’s Central Business District (directly across from the iconic CCTV Tower), surrounded by urban skyscrapers, high-end shopping and famous entertainment. 北京瑰丽酒店是瑰丽酒店和度假酒店品牌在中国的首家酒店,拥有283间客房,设施极致卓越,充满现代气息,将温馨、精致与宁静巧妙融合。酒店客房面积在京城首屈一指,融入居家风格,宛若高雅的现代化公寓。客房内装潢均采用天然色调及富有质感的面料,浴室极为宽敞,还提供步入式衣橱,注入时尚的居家风情元素,糅合东方韵味,是结合豪华、惬意的居停之所。北京瑰丽酒店设有六间餐厅与酒廊,奉上正宗国际风味美食,酒店还配备Sense水疗中心、室内泳池、健身室、瑜伽室以及面积达2,750平米的会议及宴会场地。酒店将宽敞的户外空间融入多项设施,餐厅、休闲设施和会议场所均配备露台、花园和阳台,风格独树一帜。