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· To ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
通过对于客人的认知和亲切的关注来从始至终确保客人满意度的最大化
· Maintains intimate knowledge of departmental standards and procedures
保证确保本部门运营的标准和流程,并且熟知相关知识
· Liaise with other departments and necessary outside contacts to ensure excellent service delivery
为了提供给客人高品质的服务要确保和其它部门的紧密沟通
· Promote Inter-Hotel sales and in-house facilities
为本酒店的产品和设施进行推销。包括积极推广水疗中心和健身中心的各种服务,课程,商品,折扣等一切相关信息
ROSEWOOD BEIJING 北京瑰丽酒店Opened Autumn 2014, the 282-room Rosewood Beijing is located in the central business Chaoyang District, opposite the iconic CCTV Tower. It will offer more outdoor space than any other luxury Beijing hotel and residential-style rooms amongst the largest in the city. Seven restaurants and lounges will serve authentic international cuisines amidst innovative design style. As the first China property for Rosewood Hotels & Resorts, the Beijing hotel will spearhead Rosewood’s ambitious Asia expansion plans.北京瑰丽酒店拥有282间客房,已于2014年秋季精彩亮相,该酒店地处北京朝阳商务中心地带,与京城的地标 - 中央电视塔毗邻相望。较之北京的其它豪华酒店而言,瑰丽酒店打造更多户外景观,客房的布局与设计以居家风格为主,在京城可谓首屈一指。酒店内有七间设计新颖的餐厅与酒廊,提供地道的国际风味美食。北京瑰丽酒店将开启瑰丽在亚洲的拓展计划。视频:p.youku.com/北京瑰丽酒店