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Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate
了解酒店重要目标行业的相关信息,获得行业/客户的相关信息以使问询转化率最大化
Ensure the timely follow up and pursuit of business with customers’ leads in order to drive the highest levels of conversion
及时跟进和跟踪客户以促进以使问询转化率最大化
Conduct and/or assist Sales team in customer negotiation process
在与客户协商过程中,组织和协助销售销售团队
Conduct proposal negotiation process and assist Business Development team where necessary
组织报价协商并且在必要的时候协助业务拓展团队
Handle contract signing process
把控合同签订
Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)
在系统中及时更新问询状态并与相关业务拓展销售做出及时沟通
Provide creative input into Meetings product development to maintain a point of differentiation by developing innovative product and find out more revenue opportunities
提供有建设性的建议提高会务产品的拓展使会务产品得以持续的更新从找到更多的收益机会
Ensure the timely follow-up and pursuit of strategic relationships with customers and meeting organizer in order to drive the highest levels of conversion and guest experience
确保对客人及会务组织者及时和策略性的的跟进以达到最高水平的生意转换率和客户满意度
Make sure understanding and efficient to use the IHG sales tools, Achieve all the sales tool target ,Including : IHG loyalty programs, IHG Meeting Broker, Lead share ,AMG,Mystery Shop Etc.
对洲际集团销售工具完全能理解及使用,完成并超越集团下达的各项销售工具指标,包括洲际客户忠诚计划,IHG RFP,IHG Meeting Broker, Lead share ,AMG,Mystery Shop 等
Conducts market research, Monitors competitor activities.
进行市场调研, 监测竞争对手的活动
Plans and executes sales trips to major market areas, sales daily activity, including sales call, sales ENT and hotel inspection Etc. To make sue meet the goals of revenue.
计划并实施前往主要市场进行销售活动,进行所有的的日常销售活动,包括客户销售拜访,客户宴请及客户参观酒店等,确保完成收入指标
Attend weekly sales meeting to reviews of sales personnel activity item (New accounts develop, Sales call ,Sales ENT, Sales Plan and report , Produce accounts Etc) to ensure targets and sales objectives are being met
参加销售部周会回顾个人工作项目指标(新客户开发,销售拜访,销售宴请,销售计划于报告,产量客户等),以确保销售计划得以实现
需要掌握以下技能
Good communication and negotiation skills
良好的交流和协调能力
Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
主动性,效率以及按要求完成任务的能力
Strong organisational skills required to maintain electronic and paper filing systems
维护电子和文件存储系统的优秀的组织能力
Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.
熟练了解政策和流程以及熟练的交流技巧
Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
有明确且有效的口头或书面表达能力以便向客人、管理层和团队成员传达明确的信息
Excellent PC skills (including MS Office)
熟练的计算机技巧(包括办公软件)
南通滨江洲际酒店由洲际酒店集团管理,酒店位于狼山风景区,且毗邻长江,酒店拥有347间豪华客房及俯瞰长江江景的全景套房,可容纳1000多位客人的大型多功能宴会厅,24小时的全日西餐厅,精致的彩丰楼中餐厅,别具一格的日本风味餐厅等餐饮设施,以及洲际水疗中心,室内泳池,健身中心等娱乐休闲设施,我们南通滨江洲际酒店正在招募工作伙伴! 如果您与Ben一样热衷潜水,并享受徒步旅行,您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。洲际酒店及度假村正在寻找Ben这样的人才:富有魅力,睿智自信,有着国际化的眼界和思维方式,知道如何超越客人的期望。 作为努力工作的回报,您将享受优渥的薪酬和福利,其中包括遍布全球的集团酒店员工入住优惠,并为您提供学习新技能和拓展职业生涯的各种机会。您将会加入一个热衷于为宾客提供难忘经历,为宾客提供特别体验并努力将南通滨江洲际酒店打造成理想工作场所的团队。此外,由于您的职业生涯将与您自身一样独一无二,我们将根据您的需求有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。 欢迎加入我们,在工作中尽炫自我!