• 五险一金
• 补充医疗保险
• 带薪年假
• 年终奖金
• 员工宿舍
• 员工体检
• 节日礼物
• 免费工作餐
• 员工健身房
• 员工生日礼物

As a team with a high profile and reputation, The Peninsula Shanghai is looking for an Assistant Food & Beverage Manager for the hotel's Food & Beverage department to ensure high quality service.
 
• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Assists oversee the end-to-end operations, strategic direction, and financial performance of the hotel's Food & Beverage division
 
【Key Responsibilities】
• Oversee daily F&B operations across all outlets, ensure all staff deliver consistent Five-Star Peninsula service, and actively engage with guests while providing on-the-job coaching and direction to the team
• Inspect order setups, food presentation, and dish appearance upon service to guarantee strict adherence to quality, portion, and brand standards
• Resolve all guest complaints promptly and thoroughly before guests depart the hotel
• Always maintain immaculate cleanliness in all F&B service areas, and ensure strict compliance with health, sanitation, and recycling procedures
• Conduct regular pre-shift briefings to review daily specials, menu knowledge, serving techniques, special handling requirements, and conduct uniform/grooming inspections to uphold Peninsula’s brand image
• Collaborate with culinary teams to develop luxury menu offerings tailored to our high-end clientele
• Enforce safe work practices and work closely with the Risk Management Director to maintain a secure environment for both staff and guests
• Lead by example and strictly enforce Peninsula’s standards and Code of Conduct across the department
• Create weekly staff schedules based on hotel occupancy rates and business forecast projections
• Implement cost control procedures, minimize linen misuse and operational waste, and make real-time operational adjustments to achieve planned profit goals
• Coordinate with Housekeeping and Engineering departments to address all maintenance and repair needs promptly
• Develop business expansion strategies to increase sales from existing clientele, and plan promotional activities, staff incentives, and contests to drive revenue
• Assist in executing hotel public relations and brand marketing programs
• Foster and maintain strong collaborative working relationships with all hotel departments
• Deliver on-the-job training and implement corrective measures in a constructive, positive manner
• Keep F&B senior management fully informed of all operational developments, issues, and key updates
• Support cashiers in resolving billing disputes by providing accurate backup documentation
• Exercise independent judgment and make sound decisions within the scope of the position’s responsibilities

 
【General requirements】
• Food & Beverage experience in a luxury hotel or fine dining establishment
• Having 1st tier China city work experience for last 3 years is a must
• Excellent organizational and communication skills
• Ability to manage multiple priorities and demonstrate appropriate prioritization skills
• Able to work with minimal supervision in a responsible and responsive manner
• Strong leadership and motivational skills
• Able to work well under pressure
• Customer service oriented
• Passionate about hospitality and luxury service

We will be delighted to receive your CV now and will liaise with successful candidates accordingly.

上海半岛酒店于2009年开业，是半岛酒店集团在中国大陆的旗舰店。上海半岛酒店雄踞标志性的城市地理位置——外滩，是奢华酒店业的指明灯。拥有良好设施，高水准的服务以及米其林餐厅的上海半岛酒店，其室内设计完美融合了Art Deco装饰艺术与现代舒适风格。酒店荣获一系列国内外知名机构和刊物的嘉奖。于2025年度「福布斯旅游指南」中，上海半岛酒店再度荣获五星酒店尊贵地位，这也是酒店第十三年获得此项权威指南的殊荣。此外，上海半岛酒店还荣登「LA LISTE」2025年度全球十佳酒店榜单并入选「Tatler Best 亚洲百大榜单」中国Top 20酒店。