• 五险一金
• 节日礼物
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 管理规范
• 年终奖金
• 技能培训

Responsibilities 
工作职责
1.Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations;
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通；
2.Cooperates, coordinates and communicates with other hotel departments as required;
按需要与酒店其它部门进行合作、协调和沟通；
3.Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel;
对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视；
4.Responds to guest needs and resolves related problems;
就客人的需求做出反应并解决相关问题；
5.Supports and assists Front Office personnel and all departments at peak periods;
在高峰期向前厅部工作人员和其它所有部门提供支持和协助；
6.Assists Guest Relations in greeting, rooming, and sending off VIP guests;
协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行；
7.Fully conversant with all hotel emergency procedures.
熟知酒店紧急情况所有处理程序

Job Requirements
岗位要求
1.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company;
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力；
2.Good writing skills;
具有良好写作技能；
3.Proficient in the use of Microsoft Office and Front Office System;
熟练使用微软办公软件和前台系统；
4.Problem solving and organizational abilities.
具有解决问题和组织能力。

    南宁富力万达文华酒店是万达酒店及度假村管理有限公司旗下的第八家超五星级酒店，拥有城中顶级一流的设施和热情周到的服务，堪称豪华酒店之典范。酒店拥有321间奢华客房及套房，汇聚了包括美食汇全日餐厅、品珍中餐厅、特色餐厅和酒吧在内的多间食肆；同时拥有南宁市首屈一指的1400平方米、顶高10米无柱并配置100平米LED的大宴会厅。秉承“韵如是 心境自开”的南宁富力万达文华酒店正寻求积极的、友善的、热情的具有团队合作精神的专业人士加入我们朝气蓬勃的队伍！        An icon of luxury, Wanda Vista Nanning is the 8th Wanda Vista hotel managed by Wanda Hotels & Resorts, and welcomes you to the city’s finest facilities and services. The hotel comprises 321 luxurious rooms and suites; ZHEN Chinese Restaurant, Café Vitsa All-Day Dining Restaurant and Specialty Restaurant; the 1,400 square meterspillar-free Grand Ballroom with a 100 square meters Ultra HD LED screen. Pure Oriental Delight. We are seeking to appoint dedicated professionals to join ourdynamic team!酒店员工福利Hotel Benefits：1.月休八天Eight Days Off per Month2.酒店为所有员工办理缴纳五险一金Social Insurance and Housing Fund3.可享有带薪年假、婚假、产假、病假和国家规定法定节假日Paid Leave4.提供工作餐，并为外地员工提供员工公寓Duty Meal and Dormitory5.年终奖Bonus6.每年安排员工做一次健康体检Physical Examination7.提供各项岗位内培训，提升员工知识和技能Training and Development Opportunity8.各项丰富多彩的员工活动Staff Activity本酒店接受上门面试：面试时间:每周一至周五（早上9:00-17:30）面试地点:南宁市东葛路118号南宁富力万达文华酒店B1层人力资源行政部招聘热线:0771-8068303简历投递邮箱:career.nanning@wandahotels.com