• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 每周工作五天
• 节日礼物
• 员工生日礼物
• 人性化管理

岗位职责
• Deliver Food and Beverage service of high standard and in accordance with departmental standards
and procedures
按照部门的规范和程序提供高标准的餐饮服务。
• Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
• Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
• Ensure music is on at standard level / volume
确保音乐是按照餐厅的标准进行播放。
• Ensure lighting is on at standard level
确保灯光是按照餐厅的标准进行开关以及照明。
• Trays and tray jacks are cleaned and effectively used
有效的利用托盘和托盘架。
• Coffee and tea is served hot and in accordance with standard
咖啡茶的服务与标准一致。
• Cutlery is placed for buffet and table service is cleaned and polished
摆放好自助餐桌上的餐具
• Tables are pre- set and re-set after each meals
摆设好餐台
• Reservations are read and familiarized
阅读并熟悉预订
• Special occasions and promotion are read and familiarized
准备好特别活动
• Guests are greeted and seated with a smile
迎宾并安排客人就坐
• Daily specials are explained and upsold
说明并推销每日特价
• Food orders are processed accurately
准确的下餐单
• Food orders are taken quickly
快速的为客人写餐单
• Used ashtrays are clean regularly. Change with every 3 butts
定时清理用过的烟灰缸，标准不超过3个烟头。
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
• Converse with Guests about wines promotion, advising the types and styles of wine, taking wine
orders and serving wine
 与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
• Promoting and up-selling of signature food and beverages to guests
向客人推销部门招牌食品以及饮品。
• Take appropriate action to resolve guest complaints
正确处理客人的投诉。

宜宾鲁能皇冠假日酒店公开招聘日面试时间：周一至周五10:00-16:00应聘者请携带身份证原件及复印件、证件照一张前往酒店人力资源部（由酒店后门进入员工通道，前往负一层人力资源部办公室）联系方式：宜宾鲁能皇冠假日酒店 人力资源部电话：0831-8180000转人力资源部     邮箱：hr@cpyibin.com 地址：中国四川省宜宾市叙州区睦邻路10号交通指南：可搭乘9路，17路，18路，26路公交车至叙州区南岸西区睦邻路下车宜宾鲁能皇冠假日酒店由洲际酒店集团管理，由宜宾鲁能开发（集团）有限公司投资兴建，位于四川省宜宾市叙州区睦邻路10号。酒店拥有249间客房，中式和西式餐厅及多功能会议室，室内游泳池和健康房等设施，为宾客奉上诸多选择，更带来休息与放松之地。