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Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
了解酒店目标客户的需求及相应的行业知识,确保酒店的产品及服务优于竞争对手酒店,最大化的提高生意装换率及客户满意度。
Prepare Weekly Events Forecast and seize upselling opportunities
准备每周活动的预测和把握扩大销售的机会。
Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion
确保生意的及时跟进及同客户建立战略合作的关系,提升并维持生意转换率及客人满意度始终维持高水准。
Supervise the timely delivery of Master Invoice to customers and facilitate payment
跟进客户发票交付以及加快客人付款。
Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated
与预订部,市场销售部,餐饮部通力合作以确保所有环节顺利进行。
Team up with counterpart Crowne Meetings Fulfillment staff to deliver sector/customer specific services as required
与相应的皇冠会议工作人员通力合作在适当的时候提供部门/客户的特定服务。
Communicate to his/her superior any issues encountered and other relevant information
与他/她的上级沟通工作中遇到的任何问题及其他相关信息。
Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
按要求出席并参加培训课程,每日简报和其他会议。
Where applicable, supervise, manage and train Crowne Meetings Events Executives and Crowne Meetings Events Coordinators in carrying out their responsibilities
在适用的情况下,监督,管理和培训的皇冠会议活动人员以及协调皇冠会务活动。
Assist Crowne Meeting Director to prepare sectional training plan/materials and execute the training in case of CMD away from the site.
协助皇冠会务总监制定部门的培训计划及内容,在皇冠会务总监不在的情况下执行培训的课程。
Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
每天每个会议筹办者见面汇报日常事件,检讨消费,账单和任何异常合约估计最终计费帐单和审查。
Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience
计划和进行事前与客户以及餐饮工作人员协商,以确定潜在的客户体验的增强。
宜宾鲁能皇冠假日酒店公开招聘日面试时间:周一至周五10:00-16:00应聘者请携带身份证原件及复印件、证件照一张前往酒店人力资源部(由酒店后门进入员工通道,前往负一层人力资源部办公室)联系方式:宜宾鲁能皇冠假日酒店 人力资源部电话:0831-8180000转人力资源部 邮箱:hr@cpyibin.com 地址:中国四川省宜宾市叙州区睦邻路10号交通指南:可搭乘9路,17路,18路,26路公交车至叙州区南岸西区睦邻路下车宜宾鲁能皇冠假日酒店由洲际酒店集团管理,由宜宾鲁能开发(集团)有限公司投资兴建,位于四川省宜宾市叙州区睦邻路10号。酒店拥有249间客房,中式和西式餐厅及多功能会议室,室内游泳池和健康房等设施,为宾客奉上诸多选择,更带来休息与放松之地。