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职位描述
1.确保遵循品牌承诺并始终提供优异的对客服务。
2.确保大堂吧员工提供热情、高品质的服务以满足客人需求。
3.对菜单上的所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。
4.协助与厨房针对每日营运和质量控制密切沟通。
5.运营时确保向客人提供充分高效的服务。
6.掌握一定的酒水知识,并能够调制鸡尾酒。
Job Description
1.Ensures the delivery of brand promise and provides exceptional guest service at all times.
2.One should ensure our associates (service) are always reachable while it is needed by customers and show passion to provide our authentic service.
3.Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
4.Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
5.One should ensure to 100% focus on customers during operation and provide authentic / sufficient service.
6.Knowledge of drinks and ability to make cocktails.
三亚海棠湾君悦酒店中国 海南 三亚三亚海棠湾君悦酒店是一家精心设计的度假型酒店,也是著名酒店集团凯悦旗下豪华品牌“君悦”进驻海南的第一间。坐拥一线迷人海景,遥望素有“情人岛”之称的蜈支洲岛,海棠湾象一颗璀璨的明珠洒落在海南岛的东部海岸,以其蓝天白沙,椰影婆娑,海风和煦最为著名。宜居海棠湾被得天独厚的自然环境环绕着,青山,湿地,秀湖,河流……三亚海棠湾君悦酒店拥有435间现代风格的客房、套房和别墅,包括宴会厅在内的功能完善的会议设施,会议室和独特的住宅式的多功能场地,水疗会所以及大量为家庭度假客人专设的娱乐设施。五间特色餐厅和酒吧提供地道的美食体验,精品廊购物,并毗邻三亚各大高尔夫球场。酒店距离三亚凤凰国际机场34公里,三亚市区26公里,及紧邻50公里内三亚各个观光胜地。三亚海棠湾君悦酒店为您提供的是一次难忘的假期,一次成功的会议,一种崭新的度假休闲生活方式!Grand Hyatt Sanya Haitang Bay Resort and SpaSanya, Haian, ChinaA purpose-designed resort and spa, the new Grand HyattSanya Haitang Bay Resort and Spa will enter the market as the first Grand Hyattin Hainan. Located in the centre of Haitang Bay, overlookingWuZhiZhou Island on the “National Coast” - a shining pearl situated on theeastern coast of Hainan Island - famous for its blue sky, white sand, dancingcoconut trees and warm sea breeze. Haitang Bay is also surrounded by green,hills, wetlands, lakes and rivers. All of nature’s gifts areavailable in Haitang Bay.The five-star beach resort will offer 435 spaciousrooms, suites and villas, extensive integrated event and meeting facilitiesincluding the Grand Ballroom, meeting rooms and Grand Residence, Huan Spa andextensive recreation facilities for the entire family. ?Five restaurantsand bars offer authentic cuisines, shopping and access to Sanya’s best golfinghotspots. The resort is 34 km from the airport, 26 km to Sanya city and within50 km to Sanya’s top tourist spots and attractions and we are less than 15minutes’ walk from Asia’s largest duty free shopping complex – China Duty Free(CDF).Grand Hyatt Sanya Haitang Bay Resort and Spa willentertain and provide a memorable vacation, event or lifestyle experience.