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三亚海棠湾君悦酒店

    职位:救生员 Life Guard

  • 职位性质:全职
  • 工作地区:海南省三亚市
  • 招聘人数:若干
  • 学  历:中技
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:一般
  • 语言要求:中国普通话(熟练)
  • 国际联号工作经历:优先
  • 薪资待遇:3千-3.5千
  • 职位有效期:2020-07-09至2020-10-07

岗位职责/职位描述

1.遵循品牌承诺并始终提供优异的对客服;
2.礼貌而高效地处理所有客人和内部的投诉和询问,确保问题得到圆满解决;
3.确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务;
4.在不影响监控泳池或海滩活动的主要职责的情况下,以礼貌高效的态度给客户提供或安排协助;
5.监督游泳者的活动,确保游泳者遵守规章制度。

Job Description:

1. Delivers the brand promise and provide exceptional guest service at all times;
2. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily;
3. Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate;
4. Without deviating from the primary responsibility of monitoring the activities in the pool or beach, you must be able to offer or arrange guest assistance if and when required in a courteous and efficient manner;
5. To supervise the activities of swimmers by enforcing rules and regulations.