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Responsible for the accurate, courteous and efficient reservation check-in/check-out of hotel guests.
负责酒店客人的准确、礼貌和有效的订房登记。
Process all payments according to established hotel requirements.
按照既定的酒店要求处理所有的付款。
Perform night audit in accordance with predetermined standards.
根据预先确定的标准进行夜间审计。
Resolve guest complaints and monitor/ensure there is ongoing satisfaction.
解决客人投诉并确保客人对处理结果非常满意，并跟进客人入住期间的满意度。
Ensure Front Office staffing deployment is appropriate with business volume.
在工作中合理安排及调整前厅部人员配置，适应当日运作需求。
语言能力：英语-熟练计算机能力：熟练
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上海市静安区山西北路108弄 
酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
公开招聘日Time & Date｜时间:每周二10：00至17:0010:00 to 17:00 on every TuesdayVenue｜地点:上海市静安区山西北路108弄Lane 108 North Shanxi Road, Jingan District, Shanghai上海宝格丽酒店坐落于城市的中央，毗邻风景怡人的河畔，上海宝格丽酒店已于2018年6月盛大开业。臻选82间典雅别致的客房和套房，在酒店足不出户便可俯瞰外滩美景和观赏壮观的天际线。酒店提供宝格丽香氛洗浴用品以及市内玛莎拉蒂免费接送服务。除此以外，酒店还配有包括米其林三星厨师Niko Romito的Il Ristorante在内的8家餐厅和酒吧。宝格丽酒店及度假村致力于营造与人与己，真诚备至的工作环境。我们甄选极具服务热诚的人才，热衷于为每一位客人创造铭记一生、独特难忘的个性化体验。Situated in a spectacular riverside location minutes from the iconic Bund, BVLGARI Hotel Shanghai offers panoramic views of Shanghai’s dramatic skyline from each of its 82 rooms. Amenities include exclusive BVLGARI toiletries and free Maserati limousines within the city center. 8 glamorous restaurants and bars include the rooftop Il Ristorante with 3 Michelin star chef Niko Romito.We are hiring genuinely caring colleagues that have a natural talent for service, masters of interactive skills, engaging with our guests to create unbreakable bonds.
