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Responsibility岗位职责
Responsible for reception and management of the front office department of the hotel, familiar with the functions of the front office service facilities, in good condition.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。
Conducted relevant market plan analysis and made department work plan, and completed work report.进行有关的市场计划分析制定部门工作计划,完成工作报告。
To achieve the highest occupancy rate and obtain the best room revenue.使客房达到最高出租率,获取最佳的客房收入。
Supervised subordinates, assigned tasks, clarified post responsibilities, and adjusted work arrangements at any time.督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。
Maintain good guest relations and handle guest complaints independently and effectively.保持良好的客际关系,能独立有效地处理宾客投诉。
Assist the hotel to deal with emergencies with higher leaders.协助酒店与更高一级领导处理突发事件。
Post requirements岗位要求
College degree or above, more than 1 year working experience.大专以上学历,有同岗位工作经验1年以上。
Familiar with the operation and management of the hotel lobby, with strong sense of responsibility and professionalism.熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。
Supervise the staff service quality standards and operation process standards of each branch of the front office and implement comprehensive supervision over all the work of the front office.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。
Effectively implement, implement and complete the monthly work plan formulated by the department.有效贯彻、落实并完成部门制订的每月工作计划。
Fluent in English, good at coordination and management, and good at sales.英语对话流利,有较强的协调管理能力,具有一定的销售能力。
Master the basic financial knowledge of the front desk cashier, and be able to deal with the financial issues involved in the daily service.全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。
Guangxi rongxingyuan Hotel Management Co., Ltd. is subordinate to Guangxi rongxingyuan group. The hotels include rongxinglang Hotel (administrative center store), rongxingyuelang Hotel (Fangcheng store), rongxinglang Hotel (Dongxing store) and other star level luxury hotels. According to the national four or five-star standard, it is a comprehensive luxury hotel built with a large amount of money, including luxury guest rooms, Chinese and Western restaurants, large banquet halls, high-end multimedia conference rooms, business volume format KTV, high-end private clubs, and super large parking lots, which integrates guest rooms, meetings, food, sports, entertainment, spa and shopping. The group also has Rongxing paper industry, Rongxing new building materials, Rongxing Asia Pacific International (boutique residential), Rongxing Commercial Plaza (large commercial center), Rongxing building (5A office building) and other industries. Now, due to the rapid expansion of the company / hotel business, we need to recruit talents for the society. We welcome people of insight to join our team. We will provide a stage for all talents to fully display themselves and create a more beautiful coastal city with our highly competitive salary, benefits and perfect training and competition mechanism. 广西荣兴元酒店管理有限公司隶属于广西荣兴元集团,酒店有荣兴格朗大酒店(行政中心店)、荣兴悦朗大酒店(防城店)、荣兴格朗大酒店(东兴店)等多家星级豪华酒店。按照国家四五星级标准斥巨资打造的集豪华客房、中西餐厅、大型宴会厅、高端多媒体会议室、商务量版式KTV、高端私人会所、超大型停车场等配套,集客房、会议、美食、运动、娱乐、SPA、购物于一体的综合性豪华酒店。 集团旗下还有荣兴纸业、荣兴新型建材、荣兴亚太国际(精品住宅)、荣兴商业广场(大型商业中心)、荣兴大厦(5A写字楼)等多家产业。 现因公司/酒店业务迅速扩张,需面向社会诚聘英才,欢迎有识之士加入我们的团队,我们将以同行业极具竞争优势的薪酬、福利和完善的培训、竞争机制,为各路英才提供一个充分展示自我的舞台,创建一个更加美丽的滨海城市。