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岗位职责
1.班组的日常管理
(1)参加宴会厅经理召开的工作例会，了解每日的宴会安排情况并向本班组传达；
(2)每日宴会前，根据宴会预定情况向服务员布置具体的岗位任务；
(3)根据宴会预定情况，合理安排员工排班，保证所举办宴会能够合理、有序地展开。
2.宴会的过程管理工作
(1)在宴会厅经理的指导下，做好宴会设计、现场布置，督导服务员做好宴会前的摆台、清洁卫生、服务用具供应等准备工作；
(2)督导服务人员按照客人要求提供优质服务并尽量满足客人的特殊要求；
(3)督导服务员协助宴会主办方做好客人的接待工作；
(4)关注客人用餐状况，适时征询客人的意见、建议，及时处理客人投诉及突发性事件并向宴会经理汇报；
(5)及时组织本服务区域的清洁、整理工作；
(6)宴会结束，清点厅房内物品及设施、设备，检查各厅房的宴会收尾的卫生清洁情况。
3.人员管理
(1)根据安排，对服务员开展相关的业务培训，不断提高服务员的服务技能与技巧，做好餐厅人才的开发和培养工作；
(2)在宴会厅经理的指导下，做好服务员的考勤、绩效评估工作。
国际联号工作经历：优先计算机能力：一般
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天津市滨海新区中新生态城动漫中路82号 
酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
Hilton Tianjin Eco-City is the first Hilton property in Tianjin. Adjacent to the energetic core area of the Tianjin eco city, it is also a tranquil urban oasis. The hotel has a spectacular architectural style of the Qing court. Only need 5 minutes can go to eco city business district, the national animation Park and Tianjin eco city management committee. Our hotel is an ideal place to stay for business and leisure guests. Hilton Tianjin Eco-City integrates the design style of the "Qing" palace in every detail, enables guests to enjoy the impact of Chinese elements while enjoying modern services, as if staying in the time corridor. The All Day Dining Restaurant Elements and Chinese Restaurant Dragon Garden, Japanese Restaurant Arashiyama, provide buffet and kinds of A La Carte for our guests. 301 rooms and suites with decorate with elements, relaxed fashion of Lobby Bar, swimming pool, SPA and KTV and others entertainment facilities; meet all the needs of the guests. Meanwhile, classic meeting venues and facilities, including 1500 square meters without column ballroom that leading in the Binhai New area. 天津生态城世茂希尔顿酒店是天津第一家希尔顿酒店。毗邻中新天津生态城充满活力的核心区域，却又不啻为一方安宁的城市绿洲。酒店呈现壮观的清代宫廷建筑风格，离生态城商业区、国家动漫园和天津生 态城管理委员会只有5分钟的步行路程，对商务和休闲客人来说都是理想的下榻地点。 酒店将“清”王府的设计风格融会贯通在每个细节中，使客人在享受现代化服务的同时尽享中国元素带来的冲击，犹如置身于时间长廊。华丽的元素全日餐厅、优雅 的龙苑中餐厅，风味独特的岚山日餐厅，为客人带来自助与零点的多种餐饮选择；301间汇聚中国元素的客房及套房，氛围轻松的时尚大堂央吧，游泳池、SPA 和KTV等一站式娱乐设施，满足客人的所有需求；同时还有一流的会议活动场地和设施，其中1500平米的无柱宴会厅在滨海新区首屈一指。 In addition to the competitive salaries and benefits, we also provide除极具竞争力的薪酬与福利，我们还为您提供：1. Team member dormitory with perfect facilities 设施完善的员工公寓2. High quality and delicious working meal 优质美味的工作餐3. At least 7 days per year beyond national policy required, accrued each year. Paid medical leave, maternity leave, marriage leave, compassionate leave and etc. 优于国家政策的带薪年假、带薪病假、产假及陪产假、婚假、丧假等4. Varity of team member activities 丰富的员工团队活动5. Customized team member training plan and career development plan 为每位团队成员量身定制的培训课程和发展计划6. Free Hilton University online courses, domestic and international sister hotel cross training opportunities, Hilton internal transfer and promotion 希尔顿在线大学免费课程、国内外姐妺酒店交叉培训的机会、希尔顿集团内部调动与晋升的机会。7. Full social insurance, housing fund will be offered to all team members 养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。8. It is our policy that team members can benefit from team member rate (J1D) when rooms are available. 希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。 Transportation Information交通信息Bus Route公交路线Please take No.127,128,133,459,462,528,932,947,938 to eco-city service center station, then about 3 minutes distance to hotel. 可乘坐127,128,133,459，462,528,932,947,938等公交路线于生态城服务中心站下车，步行3分钟左右即可到达。 Hotel HR Department Office Address酒店人力资源部办公室地址-1F, 82 Dong Man Zhong Lu,Sino-Singapore Eco-city, Binhai New Area, Tianjin, China天津市滨海新区中新生态城动漫中路82号
