岗位职责:
1、维护酒店正常的经营秩序及安全,保障酒店利益;
2、协助总经理做好重要的接待工作;
3、处理日常宾客的投诉和意见,平衡协调酒店各部门与客人的关系;
4、解答客人的咨询,向客人提供必要的帮助和服务;
岗位要求:
1、大专以上学历,酒店管理或相关专业;
2、具有1年以上相关工作经验,熟悉Opera系统的操作,熟悉掌握各类办公软件;
3、有良好的服务意识及沟通协调能力,有较强的判断、分析、处理问题的能力;
4、精通国语、粤语,英语口语流利。
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蚌埠龙子湖迎宾馆地处珠城之冠——龙子湖南岸,坐落于被称为“古民居建筑艺术宝库”的湖上升明月——古民居博览园内,环境清幽,景色怡人。距蚌埠火车东站仅10分钟车程。Located at the south of Dragon Lake in the Pearl City, Bengbu, Dragon Palace is established in the Ancient Dwelling Expo Park, a destination known as the Chinese Ancient Dwelling Art Treasury, and for its amiable environment and pleasant sceneries. The hotel is only 10 minutes’ drive from Bengbu East Railway Station.?宾馆建筑群落颇具汉唐之风,“四水归堂,五方相连”的布局方式与园区内的古民居相得益彰;其建筑空间灵动变幻,高低错落,蜿蜒长廊联结四方建筑,依山傍水,与自然融为一体。Well designed in Han & Tang style,?the?architectural composition of the hotel building, “Four Water Go Together in the Courtyard & the Five Directions Connected”,?demonstrates itself as an extension?of ancient dwellings surrounded. With flexible space, the building is scattered high and low, and winding corridor connects all the buildings around. Enclosed by the hills and waters, the hotel is blended together with nature.