Guest Service Agent前台接待员
3千-4千
停止招聘
发布于 2024-06-12
Guest Service Agent前台接待员
3千-4千
北京 | 1年以上 | 大专 | 招5人
停止招聘
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职位描述

 

PRINCIPAL RESPONSIBILITIES 主要职责


1.        Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 

随时以友好的态度与客人打招呼,为客人提供帮助,尽量用客人名字称呼客人。

2.        Registers and rooms all arrivals according to established procedures

按照酒店的程序,为所有到达客人登记及安排房间。

3.        Maintains intimate knowledge of departmental standards and procedures

详细了解部门标准及程序。

4.        Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

为客人登记、结账及更换房间,按照预定部要求,确保把所有数据完整输入酒店电脑系统。

5.        Maintains cashier float and ensures accurate daily report of all money received

维持现金流动,确保收到现金的准确性。

6.        Cashes hotel guest’s personal and travelers checks and assists with currency exchange

为酒店客人兑换个人或旅游支票,协助客人兑换现金。

7.        Keeps abreast of all modifications to accounting policies and procedures

了解会计政策及登记手续的更新。

8.        Responsible and attends to guest’s request of using the service of safety box at all times

通过保险箱服务,满足客人要求。

REQUIREMENTS职位要求

Education 教育学历

Certificate / Diploma / Bachelor in Hotel Management

酒店管理类证书/学历证明/学士学位证明

 

 

Experience 工作经历

 

One year working experience, preferably in hotel industry

一年相关的酒店工作经验

 

Job Skills & Knowledge 技能知识

Out-going personality

性格开朗

Good communication skills

良好的沟通技巧

Office administration experience

办公室行政经验

 

Computer Skills 电脑技能

Knowledge of MS office software

相关办公自动化知识

Opera PMS

酒店Opera系统

 

Language Proficiency 语言能力

Good command of English and Mandarin

良好的英语及普通话掌握能力


其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
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公司地址
北京市朝阳区将台路甲2号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 国有企业
    企业性质
 作为“诺金”品牌第一家旗舰店,被誉为文化艺术奢华新地标的北京诺金酒店, 以其现代明文化的独特设计以及中式、奢华、现代、绿色四个核心为服务理念, 尊领客人感受浓厚的中国传统文化及细致入微、始终如一的中华待客之道。  毗邻798艺术区,临近各主要交通枢纽,便捷到达市中心、长城、颐和园等主要旅游景区;距离新国际展览中心、首都机场15分钟车程,重要商业区如望京、燕莎商圈及使馆区更是隔路相望,地铁14号线亦只是徒步距离。   酒店拥有438间现代明文化设计风格客房。七间经典美食餐厅和酒吧为您带来全方位的豪华美食体验。室内会议及宴会总空间3000平方米。   秉承一诺千金的承诺,诺金将提供全方位的文化艺术奢华体验, 为客人打造商务与休闲的绝佳场所。NUO Hotel Beijing, the flagship and thevery first property of the NUO group, is the latest luxury landmark that emphasizescontemporary lifestyle inspired by Modern Ming Dynasty. Fully transcending theidea of East meets West, we aim to impart to our guests the most authenticChinese luxury hospitality in the bustling capital. Situated next to the 798 Art District andwith all important transport inter-links nearby, the city center and otherpopular attraction landmarks can be easily reached from the hotel. We are notonly 15 minutes away from the Beijing Capital International Airport andbusiness districts like Wangjing, Lufthansa and Embassy area, but we are alsowithin walking distance from Subway Line 14, which is just across the road. All 438 NUO guestrooms and suites have beendesigned with understated luxury in mind. Our seven signature gourmetrestaurants and bars offer a full range of sumptuous gastronomic adventures.The hotel’s 3000 square meters of indoor function space. With our promise of delivering a one of akind hospitality experience to our guests, NUO Hotel Beijing is the supremechoice for business and leisure travelers alike.  
北京市朝阳区将台路甲2号
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