Primary Responsibilities主要职责
·Report the regular work to Banquet Manager.
·In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
·Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
·Supervise cash handling and banking procedures.
·Prepare daily banking and cash flow reports.
·Establish and instruct talent in cash security procedures.
·Deal with irregular payments.
·Supervise the maintenance of service equipment.
·Monitor standards of guest facilities and services.
·Control stock and monitor security procedures.
·Assist with menu and wine list creation.
·Supervise functions.
·向宴会经理汇报工作。
·当经理不在场时,负责人才的监督和管理指导,确保部门的正常运行。
·全力解决客人的投诉,并负责将所有投诉进行记录和跟进解决。
·负责监督现金操作和交接程序。
·填写部门营业收入报表。
·建立和指导人才正确处理现金程序。
·处理非日常的付款。
·监管和维护服务设备。
·监督客人设施和服务标准。
·控制库存和进行安全监督。
·协助开发新菜单和酒水单。
·监督和管理所有餐饮活动。
Knowledge and Experience知识和经验
·Good oral and written communication skills
·Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain
·Hotel Restaurant Management graduate
·Associate degree or above
·Experienced in all aspects of restaurants service
·良好的口头及书面沟通能力
·至少2年酒店相关运做经验,最好具有国际连锁酒店工作经验
·酒店管理专业毕业
·全日制大专(含)以上学历
·餐饮服务的各方面丰富经验
Connected to the Louvre International Furniture Exhibition Center, the landmark Sofitel Foshan is situated in China leading furniture city - Lecong of Shunde with convenient transportation accessibility. It is only twenty-minute drive to Foshan downtown and 60 minutes to Guangzhou Baiyun International Airport.Sofitel Foshan which well blended with French and Cantonese “Art de Vivre” offers 325 stunning decorated and spacious rooms and suites, 4 distinct room styles for guests to choose from, including modern, post-modern, neo Chinese and French. Each room is equipped with the state-of-the-art facilities as well as L’Occitane bathroom amenities. Guests can buy any movable items in the hotel, including all furniture, carpet, decoration, accessories that found in all the hotel rooms and public area.Hotel guests can enjoy a diversity of local and international culinary delights at two restaurants on top floors. The all-day dining restaurant Kwee Zeen features sumptuous buffet as well as a la carte menu; Italian restaurant Allegria features a Mediterranean lifestyle and classic Italian Tuscany décor; Sky Bar with, the regular trendy events dazzle visitors nightly.Sofitel Foshan features a range of wellness options for travelers with an indoor swimming pool, a SoFit 24-hour fitness center, plus Sofitel signature SoSpa with L’Occitane. Indulgence has never looked or felt this good.The pillar-less 918 sqm Baroque style ballroom, spacious ballroom foyer, outdoor garden and the flexible banquet menus creates the perfect setting for an extravagant Wedding and other celebrations. Altogether 6 meeting rooms, with latest A/V facilities, are also provided .佛山顺德罗浮宫索菲特酒店位于中国家具商贸之都——顺德乐从,与罗浮宫国际家具博览中心为伴,是雅高集团在佛山市的第一家索菲特酒店。距离佛山市中心仅需二十分钟车程,距离广州白云国际机场仅60分钟车程。佛山顺德罗浮宫索菲特酒店致力于提供奢华精致的家居体验式酒店概念,融合法式及粤式生活艺术“art de vivre”。酒店拥有325间豪华客房及套房,四种风格各异的客房设计供客人自行选择,包括现代、后现代、新中式和法式风格。客房配备现代化先进设备及菲迪曼洗浴用品。每间客房或套房内的家具及装饰配件等皆可面向客人出售。全日制法国餐厅呈献无国界美食,还有特色意大利餐厅,天际酒吧。乐吧不仅是品味醇饮,悠享惬意时光的理想之地,亦是会晤商业伙伴的最佳选择。水疗中心SoSpa,游泳池及24小时健身俱乐部SoFit,使宾客在工作之余邂逅悠闲。酒店内还拥有面积约918平方米的无柱大宴会厅,灵感源自于法国罗浮宫博物馆内的拿破仑三世展区,遵循巴洛克建筑风格设计,坐拥宽敞明亮的宴会前厅,户外花园及灵活的宴会菜单,给新人创造出极致奢华的浪漫婚礼。还有6个设施完备的多功能会议室,满足各种宴会需求。