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Primary Responsibilities主要职责
· Leads and maintains a positive working environment.
·To monitor all costs and recommend/institute measures to control them.
·Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
·Conducts training for the development of Talents.
·To ensure monthly forecasts are prepared.
·Maintain current Hotel information to be able to provide information to guests.
·Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
·Take action to address these needs in order to exceed their expectations.
·Balance the need of financial control with the need to remain with Sofitel standards and values.
·Analyses and responds appropriately to issues raised by guests or mystery shopper.
·Evaluate guest satisfaction levels with a focus on continuous improvement.
·Effectively allocates resources and coordinates efforts of others to get the right job done.
·Leads team to maximize productivity, without over stretching Talents current ability to meet the job demand.
·领导和保持一个积极的工作环境。
·监控所有成本和提出/研究出控制成本的措施。
·设定部门目标，工作计划，预算和规章制度。
·为部门人才发展进行培训。
·确保准备好每月的预测。
·了解最新的酒店知识以提供给客人最新信息。
·与所有的酒店客人建立并保持积极的关系。
·努力去预知客人需求以便满足并超出他们的需求。
·为保持索菲特标准和价值观的需要，同时平衡财务控制的需要。
·分析并合理地回复客人或神秘顾客提出的问题。
·评估客户满意度并持续改善。
·有效地分配资源和协调他人，努力将该完成的工作做好。
·带领团队使团队效率最大化， 同时不过度拉伸人才现有的能力以满足工作的需求。
Knowledge and Experience知识和经验
·At least 5 years related working experience (including at least 3 years management experience).
·Hotel Restaurant Management graduate
·Associate degree or above
·Experienced in all aspects of restaurants service
·Fluent Oral English
·五年以上相关工作经验，并有三年以上的管理经验
·酒店管理专业毕业
·全日制大专（含）以上学历
·餐饮服务的各方面丰富经验
·流利的英语口语
国际联号工作经历：优先语言能力：英语-熟练计算机能力：熟练年龄要求：25-35岁 
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Louvre International Furniture Exhibition Center, Office 705, Lecong Section of National Highway No. 121, Shunde, Foshan, 528315 
酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
Connected to the Louvre International Furniture Exhibition Center, the landmark Sofitel Foshan is situated in China leading furniture city - Lecong of Shunde with convenient transportation accessibility. It is only twenty-minute drive to Foshan downtown and 60 minutes to Guangzhou Baiyun International Airport.Sofitel Foshan which well blended with French and Cantonese “Art de Vivre” offers 325 stunning decorated and spacious rooms and suites, 4 distinct room styles for guests to choose from, including modern, post-modern, neo Chinese and French. Each room is equipped with the state-of-the-art facilities as well as L’Occitane bathroom amenities. Guests can buy any movable items in the hotel, including all furniture, carpet, decoration, accessories that found in all the hotel rooms and public area.Hotel guests can enjoy a diversity of local and international culinary delights at two restaurants on top floors. The all-day dining restaurant Kwee Zeen features sumptuous buffet as well as a la carte menu; Italian restaurant Allegria features a Mediterranean lifestyle and classic Italian Tuscany décor; Sky Bar with, the regular trendy events dazzle visitors nightly.Sofitel Foshan features a range of wellness options for travelers with an indoor swimming pool, a SoFit 24-hour fitness center, plus Sofitel signature SoSpa with L’Occitane. Indulgence has never looked or felt this good.The pillar-less 918 sqm Baroque style ballroom, spacious ballroom foyer, outdoor garden and the flexible banquet menus creates the perfect setting for an extravagant Wedding and other celebrations. Altogether 6 meeting rooms, with latest A/V facilities, are also provided .佛山顺德罗浮宫索菲特酒店位于中国家具商贸之都——顺德乐从，与罗浮宫国际家具博览中心为伴，是雅高集团在佛山市的第一家索菲特酒店。距离佛山市中心仅需二十分钟车程，距离广州白云国际机场仅60分钟车程。佛山顺德罗浮宫索菲特酒店致力于提供奢华精致的家居体验式酒店概念，融合法式及粤式生活艺术“art de vivre”。酒店拥有325间豪华客房及套房，四种风格各异的客房设计供客人自行选择，包括现代、后现代、新中式和法式风格。客房配备现代化先进设备及菲迪曼洗浴用品。每间客房或套房内的家具及装饰配件等皆可面向客人出售。全日制法国餐厅呈献无国界美食，还有特色意大利餐厅，天际酒吧。乐吧不仅是品味醇饮，悠享惬意时光的理想之地，亦是会晤商业伙伴的最佳选择。水疗中心SoSpa，游泳池及24小时健身俱乐部SoFit，使宾客在工作之余邂逅悠闲。酒店内还拥有面积约918平方米的无柱大宴会厅，灵感源自于法国罗浮宫博物馆内的拿破仑三世展区，遵循巴洛克建筑风格设计，坐拥宽敞明亮的宴会前厅，户外花园及灵活的宴会菜单，给新人创造出极致奢华的浪漫婚礼。还有6个设施完备的多功能会议室，满足各种宴会需求。
