·To conduct frequent and thorough inspections of Restaurant department (at least once a week)
经常对餐厅部门进行彻底检查(至少一周一次)。
·To feel comfortable with using all F&B Hotel software as well as general administration programs
灵活地使用所有酒店餐饮软件以及行政程序。
·To ensure that each outlet is accounted for separately as an individual profit center。
确保每个部门都是以一个独立的盈利中心为计算。
·To monitor all costs and recommend/institute measures to control them
监控所有成本和提出/研究出控制成本的措施。
·To ensure that the Department’s Operational Budget is strictly adhered to
确保严格遵守部门运营预算。
·To ensure monthly forecasts are prepared
确保准备好每月的预测。
·Meets financial objectives based on budget or forecast
基于预算或预测达到财务目标。
·Forecasts business levels with accuracy
准确地预测经营状况。
·Track operating expense to adhere to budget
遵循预算并跟踪营业花费。
·Conceives and develops products, concepts or changes which generate incremental revenue
构想和开发产品、概念或做出变化以达到收入提高。
·Analyses and responds appropriately to issues raised by guests or mystery shopper
分析并合理地回复客人或神秘顾客提出的问题。
·Conducts training for the development of Ambassadors
对部门大使发展进行培训。
·Delegates work in a manner appropriate to skill levels and the abilities of Ambassadors
给予的工作与大使的能力和技能相稱。
·Implements and monitors the Supervisors Development Program
实现和监控主管发展计划。
·To ensure that correct operating standards are adhered in order to achieve the level of service established in the Departmental Operations Manual.
根据部门营运手册中的服务标准确保落实正确的营运标准。
·To assign responsibilities to subordinates and to check their performance periodically.
分派工作到下属并定期检查下属的表现。
·To conduct monthly inventory checks on all operating equipment and supplies.
负责每月对部门的设备和用品进行盘点。
·To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
协助控制所有运营设备和物品的申请,储存和谨慎使用。
·To conduct daily pre-shift briefings to employees on preparation, service and menu.
从准备工作、服务和菜单方面主持每日班前例会。
·To liaise with the Kitchen and other supporting departments on daily operation and quality.
针对每日营运和质量控制的情况,与厨房及其他部门密切沟通。
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