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Primary Responsibilities主要职责
·Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
·Take action to address these needs in order to exceed their expectations.
·Create a positive hotel image in every interaction with internal and external customers.
·Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
·Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
·Implements Procedures which enhance the guest experience.
·Deals diplomatically and skillfully during guest interactions.
·与所有的酒店客人建立并保持积极的关系。
·努力去预知客人需求以便满足并超出他们的需求。
·在与国内外的客人交流时，努力保持酒店的正面形象。
·保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。
·对特殊活动和事件要有了解以便回答客人的需求。
·执行正确的程序以提高客人的体验。
·有礼貌，有技巧与客户进行接触。
Knowledge and Experience知识和经验
·Good oral and written communication skills.
·Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain.
·Hotel Restaurant Management graduate.
·Associate degree or above.
·Experienced in all aspects of restaurants service.
·良好的口头及书面沟通能力。
·至少2年酒店相关运做经验，最好具有国际连锁酒店工作经验。
·酒店管理专业毕业。
·全日制大专（含）以上学历。
·餐饮服务的各方面丰富经验。
国际联号工作经历：优先语言能力：英语-一般计算机能力：一般年龄要求：22岁以上 
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
Connected to the Louvre International Furniture Exhibition Center, the landmark Sofitel Foshan is situated in China leading furniture city - Lecong of Shunde with convenient transportation accessibility. It is only twenty-minute drive to Foshan downtown and 60 minutes to Guangzhou Baiyun International Airport.Sofitel Foshan which well blended with French and Cantonese “Art de Vivre” offers 325 stunning decorated and spacious rooms and suites, 4 distinct room styles for guests to choose from, including modern, post-modern, neo Chinese and French. Each room is equipped with the state-of-the-art facilities as well as L’Occitane bathroom amenities. Guests can buy any movable items in the hotel, including all furniture, carpet, decoration, accessories that found in all the hotel rooms and public area.Hotel guests can enjoy a diversity of local and international culinary delights at two restaurants on top floors. The all-day dining restaurant Kwee Zeen features sumptuous buffet as well as a la carte menu; Italian restaurant Allegria features a Mediterranean lifestyle and classic Italian Tuscany décor; Sky Bar with, the regular trendy events dazzle visitors nightly.Sofitel Foshan features a range of wellness options for travelers with an indoor swimming pool, a SoFit 24-hour fitness center, plus Sofitel signature SoSpa with L’Occitane. Indulgence has never looked or felt this good.The pillar-less 918 sqm Baroque style ballroom, spacious ballroom foyer, outdoor garden and the flexible banquet menus creates the perfect setting for an extravagant Wedding and other celebrations. Altogether 6 meeting rooms, with latest A/V facilities, are also provided .佛山顺德罗浮宫索菲特酒店位于中国家具商贸之都——顺德乐从，与罗浮宫国际家具博览中心为伴，是雅高集团在佛山市的第一家索菲特酒店。距离佛山市中心仅需二十分钟车程，距离广州白云国际机场仅60分钟车程。佛山顺德罗浮宫索菲特酒店致力于提供奢华精致的家居体验式酒店概念，融合法式及粤式生活艺术“art de vivre”。酒店拥有325间豪华客房及套房，四种风格各异的客房设计供客人自行选择，包括现代、后现代、新中式和法式风格。客房配备现代化先进设备及菲迪曼洗浴用品。每间客房或套房内的家具及装饰配件等皆可面向客人出售。全日制法国餐厅呈献无国界美食，还有特色意大利餐厅，天际酒吧。乐吧不仅是品味醇饮，悠享惬意时光的理想之地，亦是会晤商业伙伴的最佳选择。水疗中心Spa，游泳池及24小时健身俱乐部Fit，使宾客在工作之余邂逅悠闲。酒店内还拥有面积约918平方米的无柱大宴会厅，灵感源自于法国罗浮宫博物馆内的拿破仑三世展区，遵循巴洛克建筑风格设计，坐拥宽敞明亮的宴会前厅，户外花园及灵活的宴会菜单，给新人创造出极致奢华的浪漫婚礼。还有6个设施完备的多功能会议室，满足各种宴会需求。
