Guest Relations Officer宾客关系主任
4千-5千
投递简历
发布于 08:51
Guest Relations Officer宾客关系主任
4千-5千
佛山 | 1年以上 | 大专 | 提供食宿 | 招1人
投递简历
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职位描述

Primary Responsibilities主要职责

  • Cleans and maintains areas of responsibility according to set standards and proceduresButler inspects all rooms before VlP guest arrival, to ensure that the amenities are placed in accordingly and rooms are prepared.
  • Go over the Daily logs to know the Hotel's operations for the day;any issues pertaining to guests to follow up; all the VlPs arriving, in-house and departures.
  • To access Opera to read up on guest's profile to know their preferences.Inspect the occupied rooms for cleanliness and maintenance. Assist in arranging guest belongings and coordinating resolution of all Engineering problems.
  • 根据正确标准和程序,清洁和维护所负责区域 。
  • 管家检查所有到达VIP的房间,确保客房的清洁达到标准,为客人准备的舒适物品放入房间内。
  • 了解就酒店每日运行情况,根据客人喜好所需要的跟踪服务,熟悉当日即将抵达,住宿和离店的重要客人。
  • 进入电脑操作系统,了解客人喜好。
  • 检查住客房间的清洁和维护状况,为客人整理和安排物品。并对房间内的任何缺陷或问题及时与工程部协作,确保及时地修理或解决。


  • Knowledgeand Experience知识和经验Minimum2years experience in a similar capacity in a luxury hotel environment.
  • Fluent in English and local language.
  • Good level of engagement with guests.


  • 2年以上5星级酒店相关工作经验。
  • 流利的英语和当地语言。
  • 良好的对客服务意识。
其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:良好
年龄要求:20岁以上
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公司地址
佛山市顺德区乐从镇河滨南路3号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Connected to the Louvre International Furniture Exhibition Center, the landmark Sofitel Foshan is situated in China leading furniture city - Lecong of Shunde with convenient transportation accessibility. It is only twenty-minute drive to Foshan downtown and 60 minutes to Guangzhou Baiyun International Airport.Sofitel Foshan which well blended with French and Cantonese “Art de Vivre” offers 325 stunning decorated and spacious rooms and suites, 4 distinct room styles for guests to choose from, including modern, post-modern, neo Chinese and French. Each room is equipped with the state-of-the-art facilities as well as L’Occitane bathroom amenities. Guests can buy any movable items in the hotel, including all furniture, carpet, decoration, accessories that found in all the hotel rooms and public area.Hotel guests can enjoy a diversity of local and international culinary delights at two restaurants on top floors. The all-day dining restaurant Kwee Zeen features sumptuous buffet as well as a la carte menu; Italian restaurant Allegria features a Mediterranean lifestyle and classic Italian Tuscany décor; Sky Bar with, the regular trendy events dazzle visitors nightly.Sofitel Foshan features a range of wellness options for travelers with an indoor swimming pool, a SoFit 24-hour fitness center, plus Sofitel signature SoSpa with L’Occitane. Indulgence has never looked or felt this good.The pillar-less 918 sqm Baroque style ballroom, spacious ballroom foyer, outdoor garden and the flexible banquet menus creates the perfect setting for an extravagant Wedding and other celebrations. Altogether 6 meeting rooms, with latest A/V facilities, are also provided .佛山顺德罗浮宫索菲特酒店位于中国家具商贸之都——顺德乐从,与罗浮宫国际家具博览中心为伴,是雅高集团在佛山市的第一家索菲特酒店。距离佛山市中心仅需二十分钟车程,距离广州白云国际机场仅60分钟车程。佛山顺德罗浮宫索菲特酒店致力于提供奢华精致的家居体验式酒店概念,融合法式及粤式生活艺术“art de vivre”。酒店拥有325间豪华客房及套房,四种风格各异的客房设计供客人自行选择,包括现代、后现代、新中式和法式风格。客房配备现代化先进设备及菲迪曼洗浴用品。每间客房或套房内的家具及装饰配件等皆可面向客人出售。全日制法国餐厅呈献无国界美食,还有特色意大利餐厅,天际酒吧。乐吧不仅是品味醇饮,悠享惬意时光的理想之地,亦是会晤商业伙伴的最佳选择。水疗中心Spa,游泳池及24小时健身俱乐部Fit,使宾客在工作之余邂逅悠闲。酒店内还拥有面积约918平方米的无柱大宴会厅,灵感源自于法国罗浮宫博物馆内的拿破仑三世展区,遵循巴洛克建筑风格设计,坐拥宽敞明亮的宴会前厅,户外花园及灵活的宴会菜单,给新人创造出极致奢华的浪漫婚礼。还有6个设施完备的多功能会议室,满足各种宴会需求。
佛山市顺德区乐从镇河滨南路3号
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