主要职责
Main Duties
营运
Operational
§ 根据不同的要求,切配各种肉类和蔬菜。
Cuts various meats and vegetables as per established specification.
§ 根据菜单和客人的数量来烹制食品。
Cooks foodstuff in quantities according to menu and number of persons to be served.
§ 从仓库领取原料并保存好记录。
Collects supplies from stores and keeps records and accounts.
§ 组织干货及蔬菜的储存。
Organises the storage of dry goods and vegetables.
§ 一贯向客人提供高品质并展现餐厅理念的食物。
Prepares food that is consistent in quality, and reflects the style of the outlet concept.
§ 严格执行食品分摊政策以控制成本。
Strictly adheres to the food apportionment policy to control costs.
§ 严格遵照食品准备及烹饪的方法、食物的分量规格及食物的装饰要求,确保食物按照规定标准准备。
Strictly adheres to the methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.
§ 保持厨房的干净整洁并严格遵守酒店的卫生标准。
Maintains the cleanliness of the kitchen and strictly adheres to the Hotel Hygiene policy.
§ 始终保持厨房所有设备的干净整洁。
Maintains the cleanliness of all kitchen equipment at all times.
§ 及时报告任何食品加工设备的故障。
Reports any malfunction or breakdown of food production machine in a timely manner.
总则
General
§ 按要求出席所有会议并作出贡献。
Attends and contributes to all Meetings as required.
§ 确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。
Ensures services provided to guests are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
§ 始终提供礼貌和专业的服务。
Provides courteous and professional service at all times.
§ 保持对酒店产品知识、当前推广、政策改变的最新了解及保持高效的内部沟通。
Maintains and updates awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication.
§ 根据安排出席酒店及部门的培训,以提高技能和知识。
Attends hotel and departmental training sessions as scheduled to improve skills and knowledge.
§ 礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇报。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
§ 理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。
Familiar with and strictly adheres to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
§ 确保高标准的个人形象和仪容仪表。
Maintains high standards of personal presentation & grooming.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
§ 根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
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扬中菲尔斯金陵大酒店是由江苏成达菲尔斯酒店管理有限公司按五星级标准兴建,委托南京金陵酒店管理有限公司全权管理的商务会议型酒店,酒店位于扬中市滨江新城奥体中心地带,交通便捷,商贸集聚是该地段的显著特征。酒店共有256间客房,设有大堂吧、零点中餐厅、宴会包间、全日制餐厅、宴会大厅以及多功能会议厅。酒店还设有康乐中心、健身房、娱乐、SPA等。酒店配套设施齐全,集旅游,商务,会议,餐饮和娱乐等功能为一体, 酒店已于2013年9月14日试营业。“金陵”致力于打造代表中国民族特色和国际水准的大型酒店连锁企业,构筑职业经理人的发展平台,实现个人与公司同成长、齐发展、共获益。公司深谙人才对企业发展壮大的重要性,“以人为本”的兴业理念已完全融入到“金陵”企业文化当中。“海纳百川;唯才是举”,是“金陵”求贤若渴的气度与心声。