• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 包吃包住
• 做五休二
• 节日礼物
• 岗位晋升
• 员工生日礼物
• 人性化管理

工作职责：
Strategic Planning & Execution:
	Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators （KPIs） like GOP, RevPar, Customer Promise and Talent and Purpose etc.
	Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency. 
	Evaluate and optimize operational processes to maximize efficiency and profitability （include proposing and implementing approved CAPEX budget）.
	Oversees the preparation of accurate financial reports and analyzes key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets.
	Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place. 
	Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent.

Guest Experience:
	Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service.
	Implement and monitor service standards across all operations departments.
	Ensure full compliance of hotel operations with Hilton’s fire safety and food safety standards.
	Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets to align with the Hilton brand standards.
	Analyze guest feedback and identify opportunities for improvement.

Leadership & Team Development:
	Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses.
	Develop and mentor team members, fostering a culture of continuous improvement and professional growth.
	Build a high－performing team through effective communication, collaboration, and conflict resolution.
	Implement Hilton standards and ensure compliance with company policies and procedures.

Problem Solving & Decision Making:
	Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence.
	Demonstrate critical thinking and adaptability in ambiguous or challenging situations.
	Take ownership of difficult situations and implement effective solutions.
	Collaborate with the General Manager and other leadership team to address key property issues.
	Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals.

Continuous Improvement & Innovation
	Stay informed about industry trends, best practices, and emerging technologies.
	Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.
	Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals.
	Actively engage in Travel with Purpose program

任职资格：
	Bachelor’s degree and above are preferred.   
	Passion for the hospitality industry, and Customer－centric mindset, Experience in F&B or Rooms Management is preferred.
	Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property.
	Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management.
	Proficiency in Microsoft Office Suite and hotel management systems
	Fluent in written and spoken English

文安绿发希尔顿酒店地处京津冀核心开发区，位于河北省廊坊市文安华美胜地，这里历史悠久，河流交错，是一家与自然生态融为一体的国际品牌酒店。酒店毗邻雄安新区和北京大兴国际机场。放下都市忙碌的工作，从喧嚣到宁静仅一步之遥。到达指引•距北京大兴国际机场90公里，80分钟车程•距天津滨海国际机场100公里，90分钟车程•距霸州西站30公里，55分钟车程•距沧州西站95公里，75分钟车程酒店概括• 客房数量227间• 8个不同规格的会议室• 面积1428平方米大宴会厅• 3间风格迥异的中西特色餐厅及1间大堂酒廊• 健身中心员工福利•员工餐厅提供一日四餐的免费用餐。•舒适的员工宿舍，每个房间均配备空调、床上用品、独立卫浴及WIFI。•入职即缴纳养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。•全球希尔顿酒店员工入住享有员工价。•按国家规定享有法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等，额外享有希尔顿福利年假•定期进行月度优秀员工、年度优秀员工等表彰。•提供在职培训、课堂培训、希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。•各种丰富多彩的活动。