• 舒适员工公寓
• 合理薪酬体系
• 完善培训体系
• 丰富员工活动
• 员工免费住房
• 集团内部调动
• 优秀工作团队
• 十天带薪年假
• 五险一金
• 节日礼物

§  Assists the Assistant Manager in efficiently managing the Concierge Department according to established concept statement providing courteous, professional, efficient and flexible service at all times.
协助礼宾部副理确保礼宾部按照既定的理念顺畅运作，并始终提供礼貌、专业、快捷、灵活的服务。
§  Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Assistant Manager - Concierge if no immediate solution can be found.
以礼貌、高效的方式处理客人的要求，遇到投诉或问题，如果不能马上找到解决办法，则进行汇报。
§  Establishes a rapport with guests, maintaining good customer relationship.
与客人建立并保持良好的关系。
§  Ensures cleanliness and maintenance of the Concierge counter, equipment and storage.
确保礼宾部的柜台、设施及储藏室的干净及妥善保养。
§  Responsible for the provision of friendly and efficient service to all guests.
负责提供给客人友善、有效的服务。
§  Personally and frequently verifies that guests, associates and members of the public utilising the Concierge services are receiving service in line with Hyatt International standards.
经常亲自检查，以确保使用礼宾部服务的客人、员工及公共区人员得到符合国际凯悦标准的服务。
§  Ensures that all guests’ messages, mail and fax are handled and distributed properly
确保正确处理所有客人的留言、邮件、传真及包裹。
§  Exemplifies and instils upon the associates the ownership and a sales attitude to maintain awareness of all sales opportunities within the Hotel.
强化员工的归属感及营销员的态度并作出表率，以使员工抓住酒店内的一切销售机会。
§  Ensures operating equipment is maintained in good working order and to report maintenance requirements.
确保所有运营设备状态完好并在需要时提出维修要求。

§  Assists the Assistant Manager – Transportation in efficiently managing the Transportation Department according to the established concept statement.
协助交通运输部副理按照既定的理念进行有效的管理。
§  Ensures cleanliness and maintenance of the vehicles, equipment and storage room.
确保车辆，设备和储藏室的干净及妥善管理。
§  Ensures efficient pick up and drop off service.
确保有效的接、送服务。
§  Assists in maintaining smooth flow traffic at the Hotel’s front driveway.
协助维持酒店前车道交通顺畅。
§  Coordinates all transportation requirements for the guests and other operation departments whenever needed.
协调客人和其他营运部门对交通工具的需求。
§  Conducts daily pre-shift briefing to associates on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.
在每天上班前，要告知员工：当天交通工具的需求，VIP客人的到达和离开，会议/宴会和一些需要特别注意的地方。
§  Conducts regular inspection on the vehicles to ensure cleanliness are being maintained at all times.
要定期检查车辆并确保车辆始终是干净的。
§  Ensures petrol consumption of all vehicles is accounted for and tally with the mileage during the particular period.
确保所有车辆汽油的消耗都是有记录的并在特殊的时候，计算出里程数。
§  Ensures the driving license for all drivers are valid and renewed prior to the expiry date.
确保所有的驾照都是在有效期内的，要更新过期的驾照。
§  Ensures all drivers on duty are in good health condition and drivers who are unfit for driving should be prevented from driving, in regardless of any business situation.
确保所有的司机在工作是，身体是健康的，不管在任何情况下，如果司机身体不适要禁止开车。
§  Maintains the transports usage logbook.
保管交通使用的日志。
§  Ensures all drivers are strictly adheres to all traffic’s rules and regulation and all safety code.
确保所有的始终严格执行所有的交通规则和所有的安全信号。
§  Establishes and maintains good relationship with local authorities in particular the Traffic Police Department or Road Transports Department.
与当地的交警部或公路运输部建立并维持良好的关系。

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