收益经理 Revenue Manager
1万-1.5万
停止招聘
发布于 2023-02-24
收益经理 Revenue Manager
1万-1.5万
厦门 | 5年以上 | 大专
停止招聘
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职位描述

§  To analyse the current revenue generation trends of the hotel in order to identify critical areas for Revenue Enhancement.

为确保酒店收益增加,要不断分析酒店目前的市场趋势并发现新的增长机会。

§  To develop and implement integrated solutions which enable the hotel to leverage increased profitability via Business Intelligence and Revenue Management practices, focusing on revenue engineering at all profit centres of the hotel and improving efficiency in cost control.

制定和实施能利用市场分析的结果能够使得酒店的利润最大化的方案,方案应包括所有酒店的所有营业点,提高效率,控制成本。

§  To assist in monthly and weekly reforecasting.

协助制定每周和每月的市场预测。

§  To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information

确保有效管理所有和财务相关的资料并严格遵循公司相关政策及规定,包括及时和准确地报告相关财务营业信息。

§  To assist the Director of Marketing / Sales and the revenue departments in maximising revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution strategies on an ongoing basis.

通过有效的市场趋势分析、发现新的商业机会、有效地管理资料库、收益管理及价格策略,协助市场总监/销售总监以及各营收部门不断实现利润最大化。 

§  To assist with inventory and forecasting methods of both FIT and group business, to ensure optimal strategies and controls are in place to minimise displacement and maximise total hotel revenues.

协助管理团队和散客的房间状态,确保使用最佳的策略和控制使利润最大化。

 §  To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximise Hyatt’s competitive advantage in the marketplace.

追踪及反馈酒店市场途径、程序及系统使用的有效性,包括商业机会、收益管理、房态管理及灵活而强竞争力的价格策略。

§  To manage the re-engineering and enforcement of business processes in all areas to ensure data cleanliness and data integrity.

在酒店营运过程中确保资料库的有效性和真实性。

§  To conduct training with Front Office employees to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis.

为前厅部的员工提供必要的培训,目的是确保他们在入住和退房过程中可以获取有效的资料协助市场分析工作。

§  To provide the hotel Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS reports).

根据Cognos和Opera的历史资料为市场团队提供有效的分析数字。

§  To ensure the accuracy and validity of the data presented in the Cognos cubes.

确保Cognos系统内数据的准确和有效性。

§  To provide the hotel with external market intelligence using tools such as Competitive Intelligence, Rate View / Phaser, Hotelbenchmark.com, access to a Global Distribution System (i.e. Gallileo Focalpoint / MySabre), Internet web sties and corporate resources.

通过各种市场工具及渠道,提供酒店同行和直接竞争对手的分析报告。

§  To assist the Director of Marketing / Sales and the management team to have a structured approach to strategic marketing making use of all internal and external tools available to the hotel and providing standard analytical reporting to ensure the adopted strategies are measurable (i.e. promotion tracking).

合理利用各种外部内部的资源,协助市场/销售总监使用有效的市场策略并提供可衡量的策略指数。

§  To undertake in depth business analysis of each revenue generating department, making recommendations concerning the ideal customer market / base, overall strategy and promotional tactics.

对所有营收部门采取深入地市场分析,通过全面的销售策略和促销战略坚持最理想的市场方向。

§  To assist the Director of Marketing / Sales in the strategic direction of the Sales Team by assisting the Sales Managers with their Personal Business Plans, corporate account classification (key account management) as well as ensuring monthly reporting needs are met.

协助市场/销售总监制定销售策略方向,及协助销售经理根据个人的商业计划及客户资源实现月度商业目标。

§  To actively participate in the formulation and submission of the Annual Business Plan.

参与年度酒店商业计划的准备和提交。

§  To constantly develop and update the hotel’s “ideal” customer segmentation that leads to the highest overall profitability and to make recommendations based on the findings.

连续不断的发展和更新酒店理想市场份额信息,并根据这些信息使酒店达到利润最大化的目标。

§  To work in close collaboration with the Marketing Communication Manager to ensure the chosen marketing communications are consistent with the hotel’s targeted customer’s profile, preferences, and behaviours.

紧密与市场传讯部紧密合作和确认市场沟通渠道及方式是和酒店的目标客户群是 一致的。

§  To offer quantitative information to Marketing Communications regarding the targeted market’s size, yield, booking, past promotion results, etc, for planning and ROI calculation.

提供详尽的投入回报报告给市场传讯部,包括目标市场的规模/效益/预定/过去推广活动结果等。

§  To optimise forecasting through the use of Business Intelligence and Revenue Management applications (PRIO software where available).

根据所有的市场工具提供积极的营业预测报告。

§  To ensure optimal inventory controls are in place for FIT / Group and for the hotel as a whole.

确保最佳的房态控制给团队和散客销售。

§  To provide strategic, critical input and chair the weekly yield meeting.

提供建设性的战略信息并主持 每周收益会议。

§  To monitor and constantly adapt pricing strategies in the context of competitor strategies and market fluctuations.

紧密检测竞争对手及市场波动的所有价格信息。

§  To define discounting strategies and adapt product packaging according to customer needs and consistency of product delivery.

详细说明所有折扣策略符合客户需求的套餐产品信息。

§  To provide strategic consultation on effective revenue generating processes through Spirit / Reserve inventory usage, rate control management, pricing and distribution.

通过房态使用情况和价格管理为有效实现利润目标的过程提供战略性建议。

§  To ensure distribution through all channels is in line with Hyatt Hotels Corporation Distribution strategy and closely monitor business shifts between channels (Channel Management).

检测及确保所有分销渠道是符合凯悦酒店集团的价格策略。

§  To ensure Dynamic Pricing Strategies (DPS) are increasing the hotel’s overall sales and profitability and to review and assist in the re-design of the pricing strategies if necessary (in hotels that have converted to DPS).

确保价格策略体系(DPS)正在增加酒店的总销售额和利润,如果有必要协助重新制定定价策略。


Technical

技能

§  To be familiar with the technical set up of the local Cognos solution, general dataflow, database structure and monthly extract procedure.

熟悉的技术建立了公司的解决方案,一般数据流,数据库结构和每月提取程序。 

§  To be familiar with the escalation procedure in case of support issues with the local Cognos solution.

熟悉的升级程序的情况下支持的问题与当地的Cognos公司的解决方案。

§  To be familiar with the technical set up and usages for all tools including revenue management system (where available) throughout the strategic marketing process.

熟悉的技术和惯例设立的所有工具,包括收入管理系统(如果有的话)在整个战略营销过程。


其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:熟练
年龄要求:24-45岁
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
厦门五缘湾凯悦酒店是美国凯悦酒店管理集团在厦门管理的第一家凯悦酒店,酒店坐落于湖里区五缘湾新兴的金融与商业中心区,与湾悦城购物广场及湾区SOHO相连,是集办公,商业,餐饮,娱乐为一体的综合商业体。酒店周边自然生态环境保护完好,宾客可步行前往五缘湾湿地公园,这里空气清新,多种候鸟栖息,被称为“厦门的城市绿肺”,是远离尘喧,私享静谧与惬意的理想之所。 酒店共拥有300间宽敞舒适的客房五间特色餐厅和酒吧融入了凯悦酒店独特的现代时尚设计风格,是客人品尝佳肴和朋友聚会的好地方,1000㎡的大宴会厅以及五个沙龙厅可以满足各种婚礼和会议需求。 秉承凯悦信念,厦门五缘湾凯悦酒店将致力于为每一位同事提供广阔的学习发展空间、具竞争力的薪酬及福利待遇,舒适愉快的工作和生活环境。我们诚挚地邀请充满活力、热爱服务行业和爱笑的您,加入凯悦大家庭! 我们关爱每一个人,让他们尽善尽美显真我。 欢迎登录凯悦酒店集团招聘网站http://hyatt.jobs,建立个人帐户以获悉更多职位信息。
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