水疗经理 SPA Manager
8千-1万
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发布于 2020-10-12
水疗经理 SPA Manager
8千-1万
杭州 | 经验不限 | 学历不限 | 招1人
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职位描述


1.Supervise the team and improve their service to go beyond the guest expectation.

通过监督和改进以达到并超越客人对酒店的期望

2.Work on the sale of Health Club Membership, make the sale plan and achieve the target.

负责水疗会员销售,制定并完成会员销售计划。

3.Development good relationship with hotel guests.

发展与酒店客人、会员的良好的关系。

4.Watch on the efficiency and profit of Spa, find out the problem and report to the Director of Operations to discuss and settle the problems, provide related information to the senior management.

负责Spa运营的效率和收益性,发现问题并与营运总监汇报讨论改进和 解决问题,并为管理层提供有关信息。

5.Interview, train and evaluate the Spa team.

负责Spa员工的面试、培训和评估。

6.Encourage and motivate team members to improve their working efficiency and positivity.

鼓励并激发员工,促使员工提高工作效率和积极性。

7.Involve in and work on the maintenance plan of facilities, sign the maintenance contract with the supplied if necessary.

参与并制定设备的维护保养计划,必要时和设备供应商签订维保合同。

8.Monitor the assumption of guest amenities to control the cost.  

控制和管理客用品的消耗,有效进行成本控制。

9.To carry out regular inventories of operating equipment and take appropriate actions.

定期对营运设备进行盘点,并采取正确措施。

10.Ensures that Hilton Brand Standards are met or exceeded at all times, in the spa and in all areas designed for well-being activities.

确保任何时候在水疗中心以及酒店所有区域内员工自身行为需符合希尔顿酒店品牌标准或做得更好。

11.To ensure that all shortfalls in terms of overall appearance, maintenance, hygiene and safety are addressed with the help of relevant departments if needed.

必要时确保相关部门协助解决整体外观,维修,卫生及安全等问题。

12.To ensure that all products are ordered, stored and requisitioned according to the highest standards.  Potential shelf life of products must be taken into account.

确保所有物品的订购,储存,申领都是按照最高标准执行。保质期内的物品需记录在帐。

13.To keep abreast of industry trends and competition and suggest new ways to consistently improve the operation.

了解行业趋势和竞争对手的最新情况,为改善经营提出新的意见。

14.To work closely with Business Development for all current and future Business Strategies.

与市场发展部紧密合作,探讨现在的及将来的经营发展策略。

15.To provide a monthly report for both Director of Operations and Director of Finance.

向营运总监和财务总监提供月度报表。

16.Adhere to the hotel’s security and emergency policies and procedures.

坚持酒店安全制度、紧急情况处理规定和程序。

17.To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations.

确保员工充分的理解并遵守员工手册内容。

18.The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.

如有必要,该部门有权更改或补充该职位描述。

19.Carries out any other reasonable duties and responsibilities as assigned.

完成任何其他合理的职责和被指派的职责。
其他要求
国际联号工作经历:优先
语言能力:英语-良好
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公司地址
杭州市上城区新业路228号来福士广场T2
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 外商独资.外企办事处
    企业性质
灵感的归属. 不止于驻足.Never Just Stay. Stay Inspired. 杭州康莱德酒店位于钱江新城地标性建筑-来福士广场中心,是希尔顿集团旗下奢华品牌。由荷兰著名建筑公司 UN Studio打造的杭州康莱德酒店将为钱江新城注入快速发展的新鲜活力。Conveniently located inside Qian Jiang’s Raffles City Complex, Conrad Hangzhou is poised to be the newest luxury hotel in Hangzhou.  Designed by renowned Dutch Architect ‘UN Studio’, the hotel is a true landmark building in Hangzhou’s fast growing Central Business District.酒店拥有306间房间,其中包含25间套房, 房间内钱江新城的俊美以及西湖的柔情尽收眼底。除此之外,客人还可以在酒店4间不同特色的餐厅以及大堂吧中体验无与伦比的当地美食、精致的下午茶以及极具特色的日餐。室内游泳池以及奢华的水疗服务将为你带来一段令人难忘的身心放松之旅。Featuring 306 guest rooms, including 25 suites, the hotel will provide panoramic views over Hangzhou, Qian Jiang River and the famous Westlake. In addition, guests may enjoy local delicacies, an inspiring afternoon tea or refined Japanese dishes in one of the hotel’s four restaurants or bars. An indoor pool, health club and luxurious Spa will ensure an even more relaxing stay.在酒店的9楼以及10楼,有一系列世界级会议设施可用于公司活动、董事会会议、社交聚会和婚礼。这些设施包括800平方米的总会厅以及大小在50平方米到200平方米之间的8间辅助会议室。On levels 9 and 10, an array of world-class meeting facilities is available for corporate events, board meetings, social gatherings and weddings. These facilities include a 800sqm ballroom and eight ancillary meeting rooms varying between 50sqm to 200sqm in size.交通信息:Transportation:Railway Route Hangzhou Metro Line 4:Please get off the Jiang Jin Station through Exit-B1杭州地铁4号线:江锦路站B1出口Address:228 Xinye Road, Raffles City Hangzhou, Shangcheng District, Hangzhou 310016, PRC地址:浙江省杭州市上城区新业路228号来福士广场T2温馨提示:1.通过最佳东方投递简历后请耐心等待回复,无须邮件再次发送;2.通过发送简历到邮箱:Conradhangzhou_Recruitment@hilton.com
杭州市上城区新业路228号来福士广场T2
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  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
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