• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年度旅游
• 包吃包住

To do whatever it takes to provide exceptional service for our customers and to strive for excellence to achieve customer satisfaction.
无论作什么,都是为了向客人提供优良的服务，使顾客满意。
To adhere to the three steps of service to all our guests:
为顾客服务的三个步骤:
1.	A warm and sincere greeting. Use the guest name, if and when possible.
      真诚热情的问候，尽可能使用顾客的名字。
2.	Anticipation and compliance with guest needs.
预计并满足顾客的需要。
3.	Fond farewell. Give them a warm good-bye and use their name, if and when possible
    礼貌的道别，尽可能使用顾客的名字和他们说再见。
To assist the Restaurant Manager in the day to day operations of the restaurant in such a manner as to maximize revenues and minimize costs with particular attention to complete guest satisfaction, associate welfare, and profit margins.
协助经理负责餐厅每天的运营，努力降低成本、提高收入、特别是要使顾客满意、员工满意和使利润最大化。

SPECIFIC DUTIES 工作任务: 

OPERATIONS运作

1.	Assist in the preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.
           通过的回顾历史记录和预测的方法协助准备部门年度预算，有助于发展部门收入的预算目标。
           
2.	Assist in accurately forecasting business demands to ensure efficient staffing & food production.
协助精确预测商业需求确保员工安置及食品制作。

3.	Ensure the awareness & enforcement of all Marriott \ Renaissance S.O.P.’s & Property L.S.O.P.’s.
确保了解并执行万豪的SOP和酒店的LSOP原则。

4.	Enforce operational Standards that are periodically reviewed & updated.
确保运营标准的周期性回顾与更新。

5.	Be responsible for maintaining outlet safety and sanitation standards at all times.
始终确保部门的安全和卫生标准。

6.	Enforce Marriott’s 43-point sanitation checklist by having all outlets inspected on a monthly basis.
执行万豪的43条卫生标准，每月对部门进行检查。

7.	Conduct a preventative maintenance inspection on a weekly basis.
做好每月预防性的维修检查。

8.	Enforce Marriott’s Principles of Hospitality at all times.
始终贯彻万豪热情好客的原则。

9.	Above all, to lead by example through a “hands on” approach to motivate our associates to excel.
要成为员工的榜样、深入到员工之中去引导员工取得成功。

10.	Follow all company policies and procedures.
遵守公司所有的政策和程序。

HUMAN RESOURCES人力资源

1.	Assist in the development and implementation of management training plans for subordinate managers and supervisors on a quarterly basis in conjunction with HRD.
协助经理与人力资源部共同制定和实施对下级经理、主管的季度管理培训计划。

2.	Conduct a departmental daily “15 Minute” training program & Taste Panel.”
实行部门每天十五分钟的培训和试餐。

3.	Assist in the execution of all associate performance reviews in a professional and timely manner.
从专业的角度为所有的员工做工作评估。

4.	Assist in all aspects of associate management including hiring, discipline in conjunction with the Restaurant Manager.
负责所有相关部门的管理包括酒水部经理雇佣和培训。

5.	Assist in conducting an effective monthly associate meeting with minutes and P&A forwarded to the GM, F&B and HRD.
组织有效的每月部门例会，作好会议记录并将记录抄送总经理、餐饮部和人力资源部。

6.	Be responsible for the completion of the wage progress report on a weekly basis.
每周编辑工资（考勤）报表。Practice “open door” policy to all associates.
运用“开放”的态度对待所有员工。

7.	Have monthly Rap Session for the all trainees and associates to understand their concerns to retain.
每月对所有员工和实习生进行一对一的访谈，了解他们的需要。

ADMINISTRATIVE行政管理

1.	Prepare efficient schedules for management and associates.
编定有效的部门排班表。

2.	Be responsible for all accounting and billing procedures in the outlets.
负责所有财务的程序在本部门得到执行。

3.	Be responsible for the accurate supervision of the associate time control and payroll systems by working with Accounting and HRD.
通过与会计和人力资源部的工作，确保员工工作时间和薪水准确无误。

4.	Assist in planning outside associate’s activity to promote teamwork.
协助计划员工社外集体活动以促进团对精神。

5.	Promote positive inter-departmental relations through candid communication and cooperation.
通过坦率的交流与合作促进部门内部的关系。

6.	Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
对于顾客的询问/关注，应在24小时内予以适当的答复。

7.	Perform any reasonable request made of management which is not life threatening or against the law.
在不涉及生命安全和违反法律的情况下，完成管理层布置的其他工作任务。

8.	Assist the completion of yearly Associate Opinion Survey and Annual Appraisal in a timely manner.
及时协助完成每年的员工意见调查工作和年终评估工作。

MARKETING营销

1.	Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
了解所有的万豪奖励计划和与之相关的记分程序.

2.	Assist in the development & execution of marketing plans for the outlet.
协助制定营销计划并把他推向市场。

3.	Be aware of competitors in the market & assist in a competition analysis on a quarterly basis.
了解竞争对手，每个季度作一次市场竞争分析报告。

深圳前海华侨城JW万豪酒店由华侨城集团倾力打造，万豪国际集团负责全面运营和管理，2014年12月26日开业，是宝安区的首家国际豪华酒店。酒店具有浓郁的现代气息与海洋文化，外立面使用柔和蜿蜒的弧形线条，展现海湾片区的柔美，内饰以吉祥图腾凤凰为灵感，对东方文化抽象和提炼，并将当地艺术品与酒店时尚气派、华丽高雅的文化气息完美糅合。 酒店共有356间豪华客房及套房，两间特色餐厅及一间酒廊，为五湖四海的宾客提供最舒适的用餐体验。经典时尚的全天候餐厅都会尚膳设有露天平台和开放式厨房，供应来自中国、印度、日本与欧洲的地道特色菜肴。大堂酒廊是知己畅聚或洽谈商务的完美场所，可一边细呷香茗、葡萄酒或鸡尾酒，一边享用当地滋味小食。1,758平方米的瞩目大宴会厅及7间会议室配备先进会议设施，场地大小可在75至315平方米之间灵活组合变化，适合各类会议、研讨会、产品发布会和社交宴会等。酒店建筑面积4,000平方米的悦源水疗优健会所(WATERFALLSpa & Wellness)将带来令人难忘的水疗体验及全方位养生之旅。300平方米的高科技健身中心具备一系列来自领先商业健身品牌PRECOR的顶级健身器材。此外，40米无边际恒温室内泳池及环境优美、景色迷人的户外泳池，可让宾客尽情畅泳。 JW Marriott Hotel Shenzhen Bao’an , which is developed by OCT Group who has signed a long-term management agreement with JW Marriott Hotels & Resorts, is the first international luxury hotel in Bao’an District. The magnificent interiors combine contemporary design with elegant cultural references and local artwork.The mythical Chinese phoenix is the inspiration for the hotel’s sleek, fluid curves and the pale blue guest room palette.  The hotel offers 356 luxurious guest rooms and suites. Guests are invited to explore two specialty restaurants and one lounge on property. The Shenzhen Kitchen is a timeless yet contemporary all-day dining restaurant with an outdoor terrace, offering authentic specialties from China, India, Japan and Europe prepared in live open kitchens. The Lounge will be the perfect venue to meet friends or business contacts over a cup of tea, a glass of wine or a perfectly mixed cocktail accompanied by delicious local snacks. The highlight is the impressive 1,758-sqm Grand Ballroom and 7 other fully equipped spaces ranging from 75-sqm to 315-sqm provide flexible venues for meetings, incentive events, seminars, product launches and social gatherings. The 4,000-sqm WATERFALL Spa & Wellness offers an unforgettable spa experience and holistic wellness journeys. The 300-sqm high-tech fitness center provided a full range of premium fitness equipment by PRECOR; A 40-metre heated indoor infinity pool and a landscaped outdoor pool and terrace affording scenic views and enjoyable swimming experience.来深圳前海华侨城JW万豪酒店，找到您的人生舞台！Join us, Find Your World!