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岗位职责
1.掌握所负责楼层的住客状况,提供对客服务。
2.管理好楼层定额物品,严格控制客用品消耗,做好废品回收。
3.负责对结帐房间的查房工作。
4.负责查收宾客洗衣、酒水的送回和补充工作。
5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。
6.负责杯具的清洁与消毒工作。
7.负责脏布草的收集、更换与新布草的折叠、摆放工作。
8.完成易耗品的每期盘点工作。
岗位要求
1学历不限。
2.有1年以上客房工作经验。
3.可合理的为解决客人问题。
4.身体健康,相貌端正。
5.接受过正规客房服务工作培训。
长白山万达悦华酒店位于世界一流山地度假体验地——长白山国际度假区,依邻长白山,拥有无与伦比的自然环境与人文环境。度假区内设有43条雪道的滑雪场,商业步行街,佛库伦湖等,是集休闲和娱乐为一体的旅游胜地。酒店距离长白山机场仅20分钟,前往火车站只需30分钟。 酒店由大连万达集团投资兴建,总建筑面积约35600万平方米,共9层,设有505间豪华典雅客房,致力于为商务旅行及休闲度假宾客,提供精品设计住宿与优秀服务体验,为客人打造自由灵动,新奇乐活的入住感受。 Wanda YUE Changbaishan is located in the world-class Mountain Resort - Changbaishan International Resort, adjacent to Changbaishan, with unparalleled natural and cultural environment. It has an unparalleled natural and cultural environment. The resort is a tourist resort integrating leisure and entertainment with 43 snow trails, commercial pedestrian streets and Fukulun Lake. The hotel is only 20 minutes' drive from Changbaishan airport and 30 minutes' drive from the railway station. The hotel is invested and built by Dalian Wanda Group, with a total construction area of about 356 million square meters, a total of 9 floors, and 505 luxurious and elegant guest rooms. It is committed to providing high-quality design accommodation and excellent service experience for business travel and leisure guests, so as to create a free, flexible, novel and happy stay experience for guests.