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As the Director of Sales, you will be responsiblefor performing the following tasks to the highest standards:
· Responsible for the promotion and sales of allproducts of the hotel, including but not limited to banquets, rooms, catering,etc.
· Lead the team to achieve sales targets and relatedtasks set by the hotel.
· Develop sales plans and ensure that all team membersmaintain and develop customers in the region or industry they are responsiblefor according to the plan, understanding customer needs through telephonesales, face-to-face visits and other forms, achieving sales.
· Summarize and manage the hotel sales process, conductingregular sales evaluations to ensure each salesperson achieves the sales target.
· Monitor the output value of sales and adjust salesactions according to market changes.
· Organize travel schedules and manage travelexpenses to optimize sales force.
· Build relationships with convention companies,conference service companies, travel agents and Hilton regional sales offices.
· Make every employee in the Sales department awareof his / her responsibilities, goals and achievements, and evaluate employeestwice a year.
· Personally manage and maintain key accounts.
· Set personal sales goals and select key customers.
· Work with Sales, Marketing Communications and RevenueManagement to adjust team bookings to achieve maximum productivity within thehotel.
· Ensure that the Sales team effectively complete quotations,send contracts to customers and follow-up promptly, inviting customers to visitthe hotel.
· Ensure that the department sends the teamwork orderin a timely manner and the banquet work order is received by the relevantdepartments.
· Proactively collect market and industry informationto share with other members of the Sales team, capturing business opportunitiesand ultimately converting to business confirmations.
· Understand and be familiar with all productinformation of competitors, including key customers and their output, hotelrooms, catering, conference promotion information, and feedback promptly to theDirector of Business Development.
· Welcome key customers, team leaders and VIPs to thehotel when they arrive.
· Organize regular meetings to ensure effectivecommunication between the Sales team and the hotel Operations team, assistingthe Banquet Sales department or Operations department in following-up on eventsduring the banquet or meeting.
· Maximize sales at all times and effectivelyforecast team and banquet revenue.
· Responsible for the budget formulation of relevantdepartments, actively participate in the formulation of forecasts and marketplans.
· Provide regular training to employees to ensurethat the team is familiar with hotel products and processes, able toefficiently explore customer needs and provide professional customizedservices.
· Regularly analyse customer output and source marketstructure, anticipate market trends and design products and channels in advanceto seize business opportunities.
· Lead the sales team to achieve departmental goals.
· Chair department meetings.
· The department reserves the right to change orsupplement the job description if necessary.
· Perform any other reasonable duties assigned.
Conrad Hangzhou Tonglu – Tranquilly located in the scenic Hills of Tonglu, nestled beside the spectacular Fenshui Tianxi Lake, Conrad Hangzhou Tonglu offers 78 spacious suites including 10 private villas, complemented with the luxurious facilities and services that you have come to expect from a Conrad hotel. The hotel delivers BACK TO NATURE concept and guest can enjoy the healthy and comfortable lifestyle. The nearby old village, healthy attractions and water sports can make the stay healthier and vitality.Hotel highlights: Conrad Hangzhou Tonglu is the very first and the only international luxury hotel in Tonglu. All rooms are spacious and guest can enjoy the splendid Tianxi Lake view in every room. Provide seasonal signature menu by using Tonglu local ingredients.Hotel Address:No. 2 Yinzhu, Tian Xi Lake Resort, Fenshui Town, Tonglu 杭州桐庐康莱德酒店坐落于静谧优美的桐庐天溪湖度假区,拥有78间套房,包含宽敞舒适的68间套房、10栋私人别墅、奢华酒店设施以及专属服务,为客人提供订制般的康莱德酒店体验。酒店设计理念回归自然,为客人提供健康舒适的入住体验。酒店周边古村落、著名旅游景区以及水上活动,让客人的旅程更加健康,充满活力。酒店亮点:杭州桐庐康莱德酒店是桐庐首家且唯一一家国际奢华酒店;客房宽敞舒适;每一间客房都可欣赏天溪湖秀美的风景;结合桐庐本地食材,开发时令特色菜单。酒店地址:浙江省桐庐县分水镇天溪湖旅游度假区印渚2号