【岗位职责】
1.依据喜来登酒店标准让客人最大限度的满意。
2.辅助部门经理及主管做好部门运营。
3.与客人进行积极的互动,来寻找和征求反馈。
4.检查员工履职,仪容仪表及按时出勤情况。
5.服务中坚持服务标准,并提供培训及指导。
6.调查客人满意度,正确处理反馈并跟进。
7.依据安排履行开档职责。
8.餐厅维护及清洁。
【岗位要求】
1.基本餐饮知识
2.积极主动,态度良好
3.良好的仪容仪表
4.良好的沟通能力
The beautiful district of Nansha is situated in the south east of Guangzhou. The Sheraton Guangzhou Nansha contributes the first internationally branded hotel to this upcoming district and free-trade zone, and its position in the center of the Pearl River Delta and southern gateway to Guangzhou puts you close to Shenzhen, Hong Kong and Macao alike. Baiyun International Airport can be reached with a 90 minute drive and Shenzhen Bao’an International Airport is a 70 minute drive away. 广州南沙越秀喜来登酒店位于广州东南部,拥有得天独厚的中心位置,可俯瞰蕉门河美景,坐拥广州南大门,毗邻深圳、香港、澳门。酒店交通便利,距广州火车南站仅45分钟车程,距广州白云国际机场(CAN)90分钟车程,深圳宝安国际机场仅70分钟车程。 The Sheraton Guangzhou Nansha is attractively set alongside Jiaomen River with shopping malls, retail and bar-streets nearby. Its close vicinity to Subway Line 4 of the Guangzhou Metro and the Nansha Express Bus terminal with non-stop service to downtown adds to the convenience of its location. This hotel is the perfect jumping-off point for discovering Nansha’s iconic destinations.作为广州南沙第一家国际品牌酒店,宾客可以在酒店一如既往的体验到喜来登品牌的舒适和服务。广州南沙越秀喜来登酒店,紧邻商业中心、大型商场和酒吧街,数步之外便是地铁四号线金洲站。在这里,您能够轻松外出,探索这座城市每一处不容错过的美景。