• 五险一金
• 带薪年假
• 岗位晋升
• 提供食宿
• 技能培训
• 全球免费房
• 服务费分享
• 员工生日礼物
• 年度旅游
• 年底双薪

 Key Responsibilities:主要职责 
1. Delegates to and supervise all Managerial staff within the Department and assist them in preparing work schedules.
监督前厅管理层职员的日常工作, 开展对话, 帮助他们准备工作计划。
2. Prepares weekly staffing schedules, monitors staff attendance and assist in planning work schedules.
准备周工作计划,检查员工的出勤情况, 帮助他们准备工作计划。
3. Maintains a Hotel log book on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
准备一本工作日志, 记下事故和 客人投诉, 以便相关部门跟踪解决问题。
4. Prepares the annual capital and operating budgets for the Department in conjunction and ensure departmental expenditure is kept within budget by presenting the P & L for the Department to the Director of Rooms on a monthly basis.
准备年度资金预算,将每个月的盈利及损失情况上报房务总监,确保部门消耗控制在成本以内。
5. Handles and resolves all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients and guests of the Hotel. 
积极热情地解答客人的疑问, 处理客人投诉, 和客户建立良好的关系。

Job Specs 职位要求    
1. Education Background: Undergraduate Degree. (College graduate). Major in hotel management 
学历: 本科学历，(大学毕业)，主修酒店管理专业。
2. Experience: 3-5 years working experience with same position in Brand Hotel. 
工作经验：3-5年同等岗位品牌酒店工作经验。
3. Skills: English & computer ability required. 
相关技能：英语及电脑运用。

Banyan Tree Hotels and Resorts is a leading manager and developer of premium resorts, hotels and spas in the Asia Pacific, with 36hotels & resorts, 73 spas, 91 galleries & 3 golf courses. The company maintains a workforce of more than 40 locations in 27 countries reflecting the same diversity in culture as its resort destinations.We take great pride in all we do for our properties, our guests and most importantly, our associates, because you are the ones who really make the difference and ensure that every guest encounters a true Banyan Tree Experience. Angsana Zhuhai is located at Phoenix Bay, Xiangzhou district. It is the 1st phase of our 3 projects with 202 luxurious sea-view rooms, All Day Dining Restaurant, Asian Specialty Restaurant and our award winning SPA. The exterior design are of the local Lingnan construction and the interior are filled with colors and artistic designs.   We are scheduled to open in the first quarter of 2018.Banyan Tree follows…… Do join the team if building a perfect family and environment is on your mind.悦榕集团是亚太区顶尖度假村、酒店及SPA的营运开发商。直至目前为止, 有36家度假村、73家水疗、91家悦榕阁与3个高尔夫球场。足迹遍布28个国家，犹如我们的度假村地点一样，反映多元文化。对于我们来说，酒店员工及客人都是引以为傲的财富，尤其是我们的员工，因为正是你们成就了我们的独树一帜，并且让客人真正体会到悦榕集团的风格。珠海凤凰湾悦椿酒店位于美丽的香洲区凤凰湾。整体项目共三期，首期202间全海景豪华客房，美食荟萃的全日制餐厅、东南亚特色餐厅及享誉盛名的悦椿SPA，让你尽享曼妙时光。酒店外观彰显岭南建筑风格，内部装饰配以个性颜色与设计。酒店已于2018年3月26日盛大开业！悦榕庄项目紧随其后……如果您想致力于创造一个完美的酒店管理团队与氛围，欢迎加入我们！感谢您的关注，请通过系统发送简历，或直接发送简历至以下邮箱：HRSupervisor-Zhuhai@angsana.com, 我们会尽快与您联系。