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Responsibilities 工作职责
1.Manage in-coming clients enquiries received via fax, phone and email effectively to ensure all calls are handled professionally, promptly and courteously.
确保用专业,及时及礼貌的标准处理好客户通过来电,传真 邮件的形式的问询。
2. Provide accurate resorts & hotels information to all clients and efficient coordination of requests from FITs or Groups to ensure high level of customers’ satisfaction.
对客户提供准确的酒店信息,有效率的协助来自散客及团队的需求,确保客户的满意度。
3.Possess excellent product knowledge to enhance work efficiency and productivity.
具备出色的酒店产品知识,提高工作效率及效绩。
4.Assist sales team to achieve sales targets by promoting and representing appropriate tactical sales programs to prospects.
通过推销及展示销售战术确保销售团队的销售任务。
5.Provide efficient support by maintaining an updated product file for the various resorts, thus, ensuring the Team has the most current information readily upon request.
通过及时维护更新销售数据文件,确保销售团队在收到信息问询是能及时准确提供。
6.To supervise and co-ordinate with Sales & Marketing Offices and the hotel’s operations regarding organizational aspects of meeting groups, functions, photo shooting and media visit.
监督及协助销售办公室和酒店运作部门做好会议团队,大型宴会及媒体采访,摄影活动。
7.To assist with DOS/SM and the hotel operations regarding organizational aspects of any group’s activities, important events and VIP guests.协助销售总监及酒店运作部门关于团队活动,重要宴会及重要客人的接待
8.To assist with the Sales and Marketing Offices and the hotel operations regarding organisational aspects of meeting groups and functions to ensure the successful planning and execution of these events.
协助销售办公室及酒店运营部门,关于会议团队及大型宴会的组织工作,确保各项活动的顺利策划及运行。
Job Specs 职位要求1.University graduate, excellent command of written and spoken in English and Chinese language.
大学专科,良好的中英文读写能力。
2.Minimum 1 years’ experience in similar capacity with international chain hotels.
具有至少一年在国际连锁酒店的相关经验。
3.Very familiar with local market and good at marketing trend analysis.
了解本地客户的情况并具有很强的市场分析能力。
4.2With strong teamwork spirit.
较强团队合作精神。
3.Good interpersonal skills.
较强的人际交往能力。
Banyan Tree Hotels and Resorts is a leading manager and developer of premium resorts, hotels and spas in the Asia Pacific, with 36hotels & resorts, 73 spas, 91 galleries & 3 golf courses. The company maintains a workforce of more than 40 locations in 27 countries reflecting the same diversity in culture as its resort destinations.We take great pride in all we do for our properties, our guests and most importantly, our associates, because you are the ones who really make the difference and ensure that every guest encounters a true Banyan Tree Experience. Angsana Zhuhai is located at Phoenix Bay, Xiangzhou district. It is the 1st phase of our 3 projects with 202 luxurious sea-view rooms, All Day Dining Restaurant, Asian Specialty Restaurant and our award winning SPA. The exterior design are of the local Lingnan construction and the interior are filled with colors and artistic designs. We are scheduled to open in the first quarter of 2018.Banyan Tree follows…… Do join the team if building a perfect family and environment is on your mind.悦榕集团是亚太区顶尖度假村、酒店及SPA的营运开发商。直至目前为止, 有36家度假村、73家水疗、91家悦榕阁与3个高尔夫球场。足迹遍布28个国家,犹如我们的度假村地点一样,反映多元文化。对于我们来说,酒店员工及客人都是引以为傲的财富,尤其是我们的员工,因为正是你们成就了我们的独树一帜,并且让客人真正体会到悦榕集团的风格。珠海凤凰湾悦椿酒店位于美丽的香洲区凤凰湾。整体项目共三期,首期202间全海景豪华客房,美食荟萃的全日制餐厅、东南亚特色餐厅及享誉盛名的悦椿SPA,让你尽享曼妙时光。酒店外观彰显岭南建筑风格,内部装饰配以个性颜色与设计。酒店已于2018年3月26日盛大开业!悦榕庄项目紧随其后……如果您想致力于创造一个完美的酒店管理团队与氛围,欢迎加入我们!感谢您的关注,请通过系统发送简历,或直接发送简历至以下邮箱:susie.yu@angsana.com, 我们会尽快与您联系。