招聘餐饮经理_合肥栢景朗廷酒店招聘信息-最佳东方

· Work closely with Director of Culinary and Food & Beverage Operation to report and brief of daily operation and respond to any situation in a timely and effective manner.

协助厨房与餐饮运营总监，汇报及传达每日运营情况并对任何情况做出及时有效的回应。

· Comply with hotel rules and regulations to improve customer satisfaction.

遵照酒店规章制度，提升客户满意度。

· Lead the front-line colleagues to follow the loss procedures and work with the Steward, kitchen and related departments to minimize the loss rate.

领导前线同事按照损耗程序，并与管事部，厨房及相关部门一起，以将损耗率降至最低。

· Ensure strict compliance with procedures established by the Finance department, HR department and other operation departments.

确保严格按照财务部，人力资源部及其他营运部门制定的程序。

· Be responsible for the execution or direct monitoring of any previously agreed projects.

负责执行或直接监测事先商定的任何项目。

· Be responsible for control of security related issues like floor master keys, cashier procedures and others.

负责控制相关的安全问题，例如万能钥匙，收银程序等。

· Ensure that fire, health, safety and hygiene standards are maintained for the whole department.

保证消防，健康，安全及清洁的标准得到维护。

· Perform any duties assigned by the Management.

执行任何管理层委托的工作。

· Work closely with HACCP member to achieve certification

协助HACCP小组完成HACCP认证。

Operations 运营

· Ensure the reasonable use and maintenance of the operation equipment of all departments and maintain the ideal status.

确保各部门营运设备的合理使用及维护，使其保持理想状态。

· Familiar with the procedure of cashier procedures, including internal transfer procedures, billing procedures, and ensuring that they are properly accounted for.

熟知收银相关程序，包括内部转账程序，账单程序以及确保其正确入账。

· Be aware of all Langham’s guest programmes, discounts, etc.

知晓所有朗廷的对客程序，相关折扣等。

· Be aware of the Langham brand, convey and ensure that all colleagues understand the hotel's catering philosophy and any operational information.
了解朗廷品牌，传达并确保所有同事理解酒店餐饮理念和任何营运信息。

· Be aware and be present if necessary for any special events or requests.

知晓并尽可能参与特殊的宴会或任何有需求的场合。

· Participate in catering promotion with colleagues.
同员工一起参与餐饮推广。

· Be aware of guest complaints and personally get involved if necessary.

了解客人的投诉，如有必要能亲自解决。

· Be on the front-line during operation to improve service level as well as attend and solve the guest complains and review procedures.

营运时间需在前线提高服务水平，解决客人投诉，检查服务流程。

· Set a good example for colleagues and motivate colleagues to work enthusiastically.

以身作则，为同事树立起良好的榜样，激励同事的工作热情。

Human Resources 人力资源

· Monitor and make sure colleagues are well dressed and groomed according to standards at all times. The uniform should be clean and well-worn, the shoes should be polished, the hair should be correct length and clean, and the fingernails should be manicured.

监督并确保员工的仪容仪表符合标准。制服须干净平整并按照要求穿戴，鞋子须擦亮，头发按照要求长短修剪并保持干净，手指甲须修剪整齐。

· Train colleagues the latest business knowledge in order to provide the highest level of service to customers.

为给客人提供最高水平的服务，培训员工最新的业务知识。

· Strictly enforce the punishment and verbal and written warnings of colleagues. Participate in the review and adjustment of salary review of colleagues.

在必要时，严格执行同事处罚和口头及书面警告处分。参与管理同事薪酬复查调整。

· Refer to the daily training mode and establish daily manager meeting system, also make sure each department carries out a monthly meeting and be present to share key points.

参考每日培训模式，建立每日经理会议制度，确保各部门召开月度部门会议并参与和分享重要信息。

· Be responsible for the performance evaluation.

负责餐饮部同事的工作表现评估。

Administration 行政

· Create an electronic daily log book for each section, record and share important information such as daily revenue, covers divided by in house, walk-in, beverage sales and other important information that needs to be shared.
建立各部门每日交接簿，记录并分享重要信息诸如每日营业额、驻店客人、来店散客、酒水销售以及其他需要共享的重要信息。

· Make sure that SOP (Standards Operating Procedures) are written to the last detail and used on a daily basis to train colleagues.

确保时时更新SOP（标准操作流程）用以每天培训部门员工。

· Be involved in the F&B budget and strategic departmental decision.

参与决定餐饮预算及部门营业策略。

· Communicate daily with management all operational and personnel issues, guest comments and complaints, develop and improve the solution policy.

每日与上级进行交流沟通，汇报所有营运和人事相关问题，客人的意见和投诉，发展完善解决方针。

· Attend the following meetings if necessary: sales strategy meetings, banquet meetings, colleagues meetings and the Food and Beverage meetings.

必要时参加下列会议：销售策略会议，宴会会议，员工会议和餐饮部会议。

· Supervise inventory counts as required.

监督库存计数。

· Accept and fulfill all reasonable requirements that may be overworked assigned by the Director of Culinary and Food & Beverage Operation in order to maximize customer satisfaction.
为最大程度地满足客人的需求以达到酒店服务的高标准，接受并履行厨房与餐饮运营总监委派的可能超正常工作范畴的所有合理的要求。

· Implement performance evaluation procedures. Develop business goals and appropriate development plans. Develop professional aspirations and abilities based on the strengths of colleagues.

执行表现评估的步骤。发展业务目标，并制定适当的发展计划。根据同事的长处，帮助其发展职业抱负和能力。

Marketing市场推广

· Assist in the development and implementation of marketing plan for all restaurants.

协助所有餐厅制订的市场推广计划的发展及实施。

· Always position yourself as a salesperson and Langham ambassador.

始终将自己定位于销售人员及朗廷大使。

REQUIREMENTS 职位要求

Education 教育学历

· At least graduate from a professional school.

至少为专业学校毕业。

Experience 经验

· At least eight years operations experience with at least three years management experience.

至少八年相关工作经验，其中至少三年管理经验。

Job Skill/Knowledge 工作技能/知识

· Demonstrate leadership qualities.

能体现领导者的素质。

· Demonstrate excellent professional restaurant operation knowledge.

具备优秀的专业的餐厅运营知识。

· Demonstrate strong hospitality and communication skill.

能体现良好的服务精神和沟通技巧。

· Demonstrate strong work ethic.

具备优秀的职业道德。

· Demonstrate great hospitality skill and anticipate guest needs.

良好的服务待客技巧以预知客人的需求。

· Demonstrate a good understanding of food product knowledge.

充分了解食物产品知识。

Computer Knowledge 电脑知识

· Knowledge of MS office software, worked with Micros, MC, and major operating systems.

会使用微软办公软件，Micros，MC及主要营运系统。

Language Proficiency 语言能力

· Demonstrate excellent communication skill in English and Mandarin.

具备优秀的英语和普通话表达能力。

Introduction酒店简介：Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年，该酒店不仅是欧洲首家奢华酒店，它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业！酒店位于合肥市政治、文化与商业中心，位置优越，交通便捷。拥有豪华客房339套，1400平房米无柱超大宴会厅及9个多功能会议室，蝉联米其林三星的“唐阁”粤菜餐厅，结合传统中医与五行元素的“川”水疗，设备齐全的健身中心和室内泳池，梦幻玫瑰花园，将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程！ Benefits 我们的福利：Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料：Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式：Tel 咨询热线：（0551）6568 8888E-mail 招聘邮箱：tlhfe.career@langhamhotels.com