Planning and Organising计划与组织:
·Develop the Hotel Sales Plan which accurately interprets the objectives of the business and uses this to communicate and to focus the teams and own efforts.
制定酒店的销售计划,能够准确理解业务目标,并将其用于清晰准确的沟通传达给团队。
·Contribute to the strategy and planning activities of the sales function to the development of global sales initiatives recommending, implementing and monitoring appropriate local activity.
协助销售职能的策略和规划活动,促进全球销售的发展,推荐、实施和监测有效的市场活动。
·Identify, locate and secure the people and financial resources needed to achieve the sales results required.
寻找维护相应的的人力和财务资源来支持达到销售目标。
Account Management客户管理:
·Develop and maintain Langham Best Practice to ensure customer account objectives are defined and appropriate sales activities implemented.
发展和保持朗廷最优实践策略来保证目标明确和执行合适的销售活动。
·Assist the sales associates in developing account development plans, detailing objectives, timescales and sales methods to support the defined account strategies.
帮助销售团队发展客户,包括发展计划、细化目标、时间规划和销售方法以支持客户销售策略的制定。
·Liaise with LHG and GSO/GSAS specifying the accounts contribution to the business, revenue targets and agree activities.
与LHG和GSO/GSAS紧密联系,具体说明客户在商业,收入目标和达成活动上的比例划分。
·Accurately identify the level of influence and decision making power of contacts in the customer organisation and uses these to secure business.
准确识别客户联系人的影响力和决策力,并利用这些来巩固业务。
·Develop customer accounts to increase market/customer share-all revenue streams-locally, nationally and globally.
发展客户数据库,增加市场/客户份额-所有的收入来源-本地、国际、全球。
Market Intelligence市场分析能力:
·Monitor and maintain competitor set activity including Financial Performance, SWOT Analysis, Key accounts/Market Share and Marketing Programs
关注和持续了解竞争酒店的活动,包括财政表现、SWOT分析、主要客户/市场份额和市场活动。
Customer Relationships客户关系:
·Establish, enhance and maintain productive quality working relationships with key internal and external customers.
与主要的内部和外部客户开展,加强和保持有效的工作关系。
·Keep Hotel information relating to customer requirements, interests and market activities up to date.
保持与客户需求、兴趣、市场活动相关的酒店信息的及时更新。
·Review customer base to determine new opportunities for account penetration.
浏览客户数据库,发展新客户。
·Liaise with Director of Sales & Marketing to review the effectiveness of sales activities.
与市场销售总监保持沟通回顾销售活动的效率。
·Contribute ideas to improve the products and services offered.
提供改进产品与服务的想法。
Team Leadership团队领导:
·Direct, monitor and evaluate sales performance of account teams and self to ensure sales revenue targets are being met.
指导、监督和评价团队和自身的表现,保证销售收入达标。
·Agree, clarify and implement Best Practice selling methods and procedures at all levels in the team to ensure business objectives are met.
同意,阐明和执行各级团队的最佳销售实践方法和程序以确保业务目标的实现。
·Discuss and agree departmental and individual objectives with team, reviewing and updating in light of changes in the business, implementing corrective action where necessary.
与团队讨论并同意制定部门和个人目标,浏览和更新业务中的变化,必要时调整执行方法。
·Communicate regularly and on time verbally and non-verbally, providing individual s with prompt and specific feedback on performance.
与团队讨论并同意制定部门和个人目标,浏览和更新业务中的变化,必要时调整执行方法。
·Create an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs.
创造能推动和鼓励员工发挥自己最佳能力的氛围,将冲突最小化。
Develop individuals and teams发展员工和团队:
·Select, train, coach and develop people to enhance performance and to meet the current and future needs of the department
筛选、培训、辅导和发展员工,提高个人表现,符合部门目前和未来的需要。
·Assist in recruitment of individuals who have the potential to perform within the team.
协助招聘有潜力的员工。
·Produce training and development plans for the department and related areas.
制定部门及相关领域的培训和发展计划。
·Ensure planned “Selling The Legend” training and coaching activities happen on a regular basis.确保计划“Selling The Legend”的培训和辅导活动作为定期培训。
·Regularly review and evaluate the impact training is having on performance at departmental, team and individual level.
定期回顾和评估培训对于部门,团队和个人表现的影响。
REQUIREMENTS职位要求Education教育学历
·University degree is preferred. 大学文凭优先。
Experience经验
·A minimum 5 years relevant experience and managerial responsibilities in a 5 star international hotel.
最少5年相关工作和五星级国际酒店管理经验。
Job Skills/Knowledge工作技能/知识
·Strong leadership able to manages conflict effectively. A good motivator, able to inspire team members to perform well. Independent & ability to work under pressure. Good interpersonal and presentation skills. Well organized and a good planner with an enquiring mind
极强的领导能力有效管理冲突。能够激发员工更好的工作表现。独立工作和承受压力。良好的处理人际关系和陈述能力。具有钻研精神,善于计划和组织。
Computer Skills电脑技能
·Familiar with MS Office and Delphi Sales & Catering system.
熟悉微软办公软件和Delphi系统。
Language Skills语言能力
·Fluent in English and Mandarin, good communication skill in both written and verbal
中英文流利,具备优秀的口语和书面沟通技巧。
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About The Langham, Hefei关于合肥栢景朗廷酒店Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年,该酒店不仅是欧洲首家奢华酒店,它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业!酒店位于合肥市政治、文化与商业中心,位置优越,交通便捷。拥有豪华客房339套,1400平房米无柱超大宴会厅及9个多功能会议室,蝉联米其林三星的“唐阁”粤菜餐厅,结合传统中医与五行元素的“川”水疗,设备齐全的健身中心和室内泳池,梦幻玫瑰花园,将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程!About Langham Hospitality Group关于朗廷酒店集团A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Benefits 我们的福利:Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料:Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式:Tel 咨询热线:(0551)6568 8888E-mail 招聘邮箱:tlhfe.career@langhamhotels.com