PRINCIPAL RESPONSIBILITIES主要职责
Business Plan & Event Management业务计划和活动管理
·To work closely with Director of Sales and the team for more meeting, conference, incentive and exhibition business.
与销售总监和其团队更紧密的合作,获取更多会议,会务,奖励旅游与和展会业务。
·To be a business partner with Director of Sales so as to follow up their confirmed business.
与销售总监紧密合作,以便跟进销售已经确定的业务。
·To review scheduled events and trouble shoot potential problems / conflicts.
回顾活动安排日程,对于潜在问题和冲突进行预估及解决。
·To check function rooms set up to avoid mistakes and for improvement.
检查宴会厅的布置以避免错误和更好的改进。
·To get feedback and comments from guests and associates.
从客户和关联机构得到回馈和评估。
·To monitor all themed breaks and theme parties so as to give ideas and suggestions for improvement.
监督所有主题茶歇和派对给予改进的建议和意见。
·To organize special events for hotel image exposure.
为酒店形象的推广组织特别的活动。
·To complete Annual Sales & Marketing Plan.
完成每年的销售和市场推广计划。
·To attend annual Budget Presentation to elaborate business plan for the next year.
参加每年的预算展示并阐述下一年的业务计划。
·To prepare yearly sales revenue budget and related catering marketing expenses.
准备每年的销售收入预算和相关的宴会销售市场推广费用。
·To assign fair sales quota to each Catering Sales.
下达公平的宴会销售个人销售指标。
·To manage the team and bring them to their full potential through training, counselling, guidance and discipline and maintain a work environment which fosters loyalty, pride and a sense of belonging.
有效管理团队通过培训,咨询,引导,处分等手段把每个销售的潜力发挥到极致,并确保一个培养员工忠实感,自豪度和参与感的工作氛围。
·To implement and maintain an open communication channel with the DOSM, DOS, other Department Heads and clients.
负责维护与销售及市场推广总监,各部门管理人员和客户的良性共同渠道。
Sales Related Activities相关销售活动
·To participate in all hotel hosting functions
出席所有酒店的主办的宴会活动
·To up-sell the hotel products so as to maximize revenue and profit
对于酒店产品的进行提升销售,以实现收入及利润的最大化
·To propose new ideas for packages to meet market trend
根据市场变化提议新的套餐
·To schedule lunch/dinner/cocktail entertainment with guests
安排午餐、晚餐、鸡尾酒会等宴请客户
·To participate related social gathering events for exposure
参与相关媒体曝光的社交聚会
·To develop market
发展市场
Communications沟通
·To attend daily morning briefing and other meetings such as Revenue meeting, Department Head Meeting, S&M Meeting as per request.
出席每日例会和其他要求会议,例如收益会议,部门主管会议,市场销售部门会议等。
·To arouse management’s awareness of market trend, competitors strategies and business opportunities.
激发管理层对于市场需求,竞争对手战略和商机的敏感度并及时了解。
·To provide adequate guidelines, training and directions to all Catering Sales through daily briefing.
通过每日例会,向整个宴会销售部门提供恰当适宜的方针,培训和指导。
·To conduct periodic counselling to all associates if required so that each team members are working towards their goals.
不定期对销售成员进行辅导及指引,以帮助每个团队成员达到目标。
·To ensure all related catering documents such as Event orders, change logs, floor plans, program rundown are channelled properly.
确保所有相关的宴会文件正确并发放无误。例如:活动订单,变更单,平面图,程序表等。
·To communicate with Chefs for menu improvement.
与厨师长沟通促进菜单的改善
·To channel all feedback to Banquet Service team for service enhancement.
传达所有客户反馈至宴会服务团队以便提升服务品质。
Administration and Others行政和其它事务
·Handle complaints and revert to management when necessary
处理客户的投诉,并告知管理层
·To maximize space utilization of all function space for profit
将酒店所有宴会空间合理利用以便最大限度的提高利润空间
·Handle all VIP events
安排所有VIP活动
·To revert feedback to guests’ comments
回应客户的评论及反馈意见
Training and Development培训和发展
·Provide guidance and directions to the Catering Sales & Conference Services team during problem solving & price negotiation
如何解决问题和协商价格的过程中,提供指导和方向给宴会销售及会议策划团队。
·Provide advice and supervision to the Catering Sales & Conference Services team in achieving their individual goals
在宴会销售及会议策划团队完成个人销售目标时,提供建议和监督
·To identify individual career training for development
区分每个销售适宜的职业发展培训
·To build up team morale
激励销售团队的士气
·To recognize outstanding team members.
对表现突出的员工表示认可
·To encourage balance of life to all team members.
鼓励所有销售团队平衡生活
·To conduct training sessions to team members for MICE logistics, concepts, general policy and procedures
对宴会销售及会议策划团队进行会展流程,基础概念和一般政策及程序的培训
·To support departmental trainer for new colleagues
协助部门的培训员对新员工进行培训
·Perform any duties assigned by the Management deemed necessary.
执行任何管
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About The Langham, Hefei关于合肥栢景朗廷酒店Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年,该酒店不仅是欧洲首家奢华酒店,它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业!酒店位于合肥市政治、文化与商业中心,位置优越,交通便捷。拥有豪华客房339套,1400平房米无柱超大宴会厅及9个多功能会议室,蝉联米其林三星的“唐阁”粤菜餐厅,结合传统中医与五行元素的“川”水疗,设备齐全的健身中心和室内泳池,梦幻玫瑰花园,将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程!About Langham Hospitality Group关于朗廷酒店集团A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Benefits 我们的福利:Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料:Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式:Tel 咨询热线:(0551)6568 8888E-mail 招聘邮箱:tlhfe.career@langhamhotels.com