楼层服务员
3千-4千
投递简历
发布于 11:03
楼层服务员
3千-4千
合肥 | 经验不限 | 学历不限 | 招1人
投递简历
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招聘中班


·  Comply with all Hotel, Langham Hotels International standards, policies and procedures.

依从朗廷国际集团的标准,规章和程序

·  Attend morning handover with the Housekeeping floor supervisor.

在晨会时,与楼层主管交接工作

·  Demonstrate an awareness and compliance of Health and Safety policies in the workplace.

在工作场所依照并演示健康和安全的规定

·  Complete assigned jobs working systematically from room to room.

有计划先后地完成被分配的客房工作

·  Ensures all maintenance is reported to the Housekeeping coordinator.

确保向客房协调员汇报所有的工程维修

·  Report all accidents to the floor supervisor and the security officer.

向楼层主管和安保员汇报所有突发事件和意外

·  Ensure pantries are kept tidy.

确保工作间保持整洁

·  Ensure all corridors are kept clean.

确保所有走廊保持整洁

·  To ensure room attendant work bucket and floor pantry are restocked for the next day work.

确保服务员手提篮和工作间的备品齐全,从而方便第二天服务员的工作

·  Complete blitz assigned on a daily basis.

完成每日的突发事件分配

·  Be aware of all hotel facilities and activities and respond appropriately to all guest inquires.

了解酒店信息设施和活动并合理回答客人的询问

·  Ensure that a correct hand over takes place with the housekeeping floor supervisor, housekeeping coordinator or the housekeeping trainer at the end of shift.

下班前确保与楼层主管,客房协调员或客房部培训员有正确的工作交接

·  Promote by example the principles of Langham Hotels International.

依照朗廷国际酒店集团原则,以身作则

·  Actively promote a work environment which cares for guest and colleagues alike.

关心宾客和关爱同事从而营造积极的工作环境

·  Take personal responsibility to the master key assigned and use it under the guidance provided.

在规定范围内使用通用钥匙并对所分配的通用钥匙承担责任

·  Complete assigned jobs, working systematically from floor to floor.

有系统的完成被分配的楼层工作

·  Inventory all guest mini-bars on a daily basis and post the appropriate charges to the room prior to guest departure.

每日清点客人迷你吧饮料使用情况,并在宾客退房前,准确无误地将所消费项目入账

·  Maintain a fully stocked inventory of all mini-bar items. If par level is low, communicate to Housekeeping Coordinator accordingly.

保持迷你吧储备充足,如储备较低,应与客房协调员沟通

·  Stock the mini-bar trolley with the necessary items in order to maintain the par level on a daily basis.

补充迷你吧推车内所需物品以确保日常工作所需储备

·  During turn down service, to ensure beds are turned back, with blinds drawn bins emptied. Replenish used bathroom linen and tidy bathroom according to the set standard.

在夜床服务中,确保被褥翻开,关闭窗帘,废纸篓清空,并且根据标准补充用过的毛巾,备品和整理卫生间

·  To place any special requests into room e.g. water, hot chocolate or tea bag on bedside tables, any saviour on bed, slippers beside bed etc.

根据特殊要求,在房内摆放,例如:在床头放置矿泉水,热巧克力,茶包,在床上放置纪念品,在床边放拖鞋等等

·  Ensure a correct handover takes place with the floor supervisor.

确保和楼层主管有正确的工作交接

·  The sale of seasonal products in the hotel, such as mooncakes, rice dumplings, New Year's gift boxes, etc., ensures the completion of departmental tasks

酒店季节性产品销售,例如:月饼、粽子、新年礼盒等,确保完成部门任务

·  In the cleanliness assessment, Ctrip has 4 items, with a cleanliness score of 4.9 points, and the guest experience in the room is more than 90 points

清洁考核,携程4项,清洁分达到4.9分,房间客人体验90分以上

·  Perform any duties assigned by the Management deemed necessary.

执行任何管理层委托的工作

·  Comply with rules and regulations of the Colleague Handbook.

遵守《员工手册》的各项规章制度。

·  Ensure the timely completion of seasonal sales products for the hotel, including but not limited to New Year gift boxes, rice dumplings, and mooncakes.

按时完成酒店季节性销售产品,不局限新年礼盒、粽子、月饼。

·  Comply with attendance policies and follow management's shift arrangements regarding overtime work and leave.

遵循考勤制度,服从管理人员安排的合理加班和休假。

·  100% Complete hotel and job-related training courses.

100%完成酒店和岗位相关的培训课程。

·   Save energy and turn off the power of guest room in time.

节约客房能源,及时关闭房间电源。

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公司地址
合肥市政务区怀宁路200号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
About The Langham, Hefei关于合肥栢景朗廷酒店Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年,该酒店不仅是欧洲首家奢华酒店,它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业!酒店位于合肥市政治、文化与商业中心,位置优越,交通便捷。拥有豪华客房339套,1400平房米无柱超大宴会厅及9个多功能会议室,蝉联米其林三星的“唐阁”粤菜餐厅,结合传统中医与五行元素的“川”水疗,设备齐全的健身中心和室内泳池,梦幻玫瑰花园,将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程!About Langham Hospitality Group关于朗廷酒店集团A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Benefits 我们的福利:Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料:Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式:Tel 咨询热线:(0551)6568 8888E-mail 招聘邮箱:tlhfe.career@langhamhotels.com
合肥市政务区怀宁路200号
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