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Female Life Guard 救生员
PRINCIPAL RESPONSIBILITIES 主要职责
Day to Day Management and Training日常管理和训练
· Supervise the swimming pool area and monitor the well being of all users. Follow the Operations Manual / Lifeguard Training Manual in the event a Guest gets in to difficulty.
监督游泳池范围和所有使用者的福利。如果客人遇到困难,按照操作手册/救生员训练手册指引,提供协助。
· Ensure the smooth running of the day to day operation, maintenance, cleanliness and safety of the pool area.
确保游泳池范围每天操作流畅、维护、洁净和安全达标。
· Provide a ‘resort style’ level of customer service to all Guests; towels, water upon arrival and prepare seating area etc.
给所有客人提供「度假风格」的服务水平;提供毛巾、客人抵达时送上冰水,还有给对方安排座位等。
· Greet and Farwell all Guests in accordance with the department brand standards.
按照部门的品牌标准迎接和道别客人。
· Check and maintain the pool set up on a regular basis.
定期检查和维持游泳池布置安排。
· Offer all Guests the Spa Menu and serve food and beverage as required.
给所有客人奉上水疗中心菜单,并按需要提供食物和饮料。
· Complete Pool and Jacuzzi readings every 2 hours and record the results on the Swimming Pool Daily Report. Inform maintenance if the readings are not to standard.
每2小时读取游泳池和水力按摩浴池读数,并把数据记录在游泳池日常报告中。如果读数异常,通知有关部门进行维护。
· Handle all chemicals in accordance with the Hotel safety standards and manufactures guidelines.
按照酒店安全标准和制造商指示处理任何化学品。
Communication沟通
· Maintain clear lines of communication with the Health Club Operations Supervisor and Engineering department.
跟高级导师和工程部维持清晰的沟通脉络。
· Attend all Hotel and department meetings as required.
按照需要,出席酒店和各个部门会议。
· Ensure a detailed handover occurs at the end of each shift either verbally or via the handover diary.
在每个值班结束时,透过口头或填写工作移交日志,完成详细的工作移交程序。
· Attend the Spa / Club daily brief as required.
按照需要,出席水疗中心/健身会所每天简报会议。
Market Intelligence市场情报
· Keep up to date with the industry best practices and latest techniques: Lifesaving, First Aid and CPR.
掌握有关行业最佳守则,以及最新的技能:拯溺、急救和心肺复苏法。
Human Resource Development人力资源发展
· Maintain clear lines of communication with all team members and the Senior Instructor.
跟全体成员和高级导师维持清晰的沟通脉络。
· Communicate with Day Spa / Hotel guests and Members to obtain their feedback and ensure the delivery of product meets and exceeds their expectations.
跟日间水疗中心客人/酒店住客和会员沟通,取得对方的意见反饋,确保我们提供的产品符合甚至超越他们所期.
Other其他
· Report for duty punctually wearing the correct uniform and name badge.
准时上班,穿上正确的制服和配戴显示名字的胸牌。
· Maintain a high standard of personal appearance and hygiene and adhere to the Hotel and department grooming standards.
维持高水平的个人外表和卫生,贯彻酒店和部门的打扮标准。
· Assist the Engineering department with pool plant maintenance; daily, weekly, monthly.
协助工程部进行游泳池维护工作;每天、每星期和每月进行。
· Cover the health club as required.
按照要求巡视健身房范围。
· Provide a friendly, courteous and professional service at all times.
任何时候也提供友善、有礼和专业的服务。
· Carry out opening and closing duties as required.
履行每天开业和终止营业所需的职务。
Health and Safety 健康和安全
· Be fully aware of the Hotel Health and Safety policy and Fire Procedures.
全面了解酒店健康和安全政策,以及消防程序。
· Adhere to health and safety requirements by using safe working practices at all times.
在任何时候也采用安全的工作守则,紧守健康和安全要求。
· Review and recommend revision of Health & Safety / Pool Supervision policies and procedures where necessary and in accordance with local legislation.
按照需要和当地法规,检讨和建议修订健康和安全/游泳池监督政策和程序。
Perform any duties assigned by the Management that deemed necessary.
执行任何管理层委托的工作。
REQUIREMENTS 职位要求
Education 教育学历
· High School diploma is required. Professional leisure / hotel qualification is desirable.
· 具备高中学历及职业旅游、酒店管理证书者为佳。
· Professional Qualification (Government recognized) in Lifesaving, CPR and First Aid is essential. Nationally recognized Fitness Instructor Qualification is desirable.
必须具备拯溺、心肺复苏法和急救的专业资格(政府认可)。拥有国家认可的健身导师资格更佳。
Experience 经验
· At least 1 year’s Hotel / Club working experience.
具备至少1 于酒店/健身会所工作的经验。
Job Skill / Knowledge 工作技能 / 知识
运动型外表,是个强壮/富信心的泳手。
拥有良好的时间管理技巧。
出色的沟通技巧,专注顾客需要。
跟同事合作无间,能跟所有同事发展良好的合作关系。
Computer Knowledge 电脑知识
· Computer knowledge on: Word, Excel and PowerPoint are essential.
拥有Word、Excel和PowerPoint电脑知识为佳
Language Proficiency 语言能力
· Proficiency in English is essential.
必须英文流利。
· Knowledge of a second language other than native language is desirable.
在母语以外,能懂得第二语言为佳。
About The Langham, Hefei关于合肥栢景朗廷酒店Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年,该酒店不仅是欧洲首家奢华酒店,它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业!酒店位于合肥市政治、文化与商业中心,位置优越,交通便捷。拥有豪华客房339套,1400平房米无柱超大宴会厅及9个多功能会议室,蝉联米其林三星的“唐阁”粤菜餐厅,结合传统中医与五行元素的“川”水疗,设备齐全的健身中心和室内泳池,梦幻玫瑰花园,将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程!About Langham Hospitality Group关于朗廷酒店集团A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Benefits 我们的福利:Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料:Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式:Tel 咨询热线:(0551)6568 8888E-mail 招聘邮箱:tlhfe.career@langhamhotels.com