• 五险一金
• 节日礼物
• 领导好
• 带薪年假
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 年度旅游
• 管理规范
• 帅哥多

PRINCIPAL RESPONSIBILITIES 主要职责
 
Work alongside guest contact colleagues ensuring the delivery of on      brand guest service with poise.
与对客同事紧密合作确保向宾客提供符合品牌要求的服务体验.
Execute job tasks according to the pre-defined standards &      procedures and in compliance with the company employment handbook. 
根据拟定的规定条例以及公司同事手册执行其职责范围内的工作。
Ensure all areas in the concierge lounge are up to standard and all      operating equipment is well-maintained.
确保礼宾部区域符合标准以及所有设备运作正常。
Be familiar with the 1865 program.
要熟悉1865尊贵会内容.
Demonstrate honesty, reliability, ethics, and professionalism;      demonstrate consistency between words & behaviour.
展现诚实，可靠，规范及专业的工作礼仪。
Build positive and productive working relationships with customers,      subordinates, peers, superiors, business partners, and the community;      encourage this behavior in others.
与宾客，下级，同级，上级，合作伙伴及社区建立正面及有效的工作关系，并鼓励其他同事也依照此行为准则。
Accept personal responsibility and accountability for achieving      results within targeted timelines; ensure clear authority and      accountability for results by others.
在规定的时限内承担相应的责任及义务从而完成任务，并清晰其他职务的权限及责任。
Collect and analyse data to make customer focused business      decisions; ensure colleagues understand and exceed customer expectations.
收集并分析数据从而使顾客群集中商业决策; 确保同事理解并超越顾客的期望.
Ensure relevant information is circulated through the hotel to      enhance colleague effectiveness and the guest experience.
确保酒店内部相关信息的流通从而增加同事的效率和宾客的体验.
Responsible for keeping standards and procedures and information      folders and brochures up to date.
遵守酒店标准和程序以及信息资料和宣传册的更新。
Ensure a smooth co-ordination between the individual sections of      Front Office.
确保与前厅部所有部门建立良好的合作关系。
Liaise and work closely with other departments to resolve any      operational issues. 
与其他部门保持紧密联系和工作从而解决日常营运遇到的问题。
Promote the free flow of information; encourage the open expression      of ideas and opinions.
促进信息的流通，鼓励开放的思想和看法。
Knowledge of and educate others about how one's work aligns with      the overall business/brand strategy, and ultimately shareholder value.
指导其他同事如何工作从而与整体业务与品牌战略保持一致，最终体现股东价值。
Understand the meaning and implications of key internal and      external financial indicators; manage overall financial performance; use      sound financial analysis to evaluate strategic and investment options.
理解内部和外部财务指标的意义及影响; 运用合理的财务分析去评价战略及投资选择。
Add value through revenue growth and operational efficiency through      process improvement; understand and focus on the key drivers of sales, colleague      and customer satisfaction, profitability, and quality.
通过收入的增长和有效的运作提升价值；理解并关注销售，同事和宾客的满意度，收益和质量的关键。
Understand hotel PMS – Opera and FCS to ensure efficient handling      of work duties.
要了解酒店的PMS-Opera和FCS以确保有效地处理工作事务。
Be familiar with hotel emergency procedures e.g. fire alarm.
熟悉酒店对于紧急情况的程序，例如：遇火警时。
Respond to guest correspondence or feedback ASAP before departing      your shift.
在离岗前尽可能快地回复宾客的需求.
Actively participate in meetings as requested. Attendance must      always be on time.
按照要求积极参与会议,并保持准时出席.
Perform other duties assigned by the management.
履行管理层安排的其他工作职责.
 REQUIREMENTS 职位要求
 
Education 教育学历
Certificate / Diploma / Bachelor in Hotel Management 
酒店管理类证书/学历证明/学士学位证明
                          
Experience 经验
Three years related working experience in hotel, at least one year      in similar capacity.
三年相关的酒店工作经验，至少一年相关职位经验
 
Job Skill / Knowledge 工作技能 / 知识
Out-going personality 
性格开朗
Good communication skills 
良好的沟通技巧 
Office administration experience 
办公室行政经验
 
Computer Knowledge 电脑知识
Knowledge of MS office software 
相关办公自动化知识
Opera PMS
酒店Opera系统
FCS
FCS系统
 
Language Proficiency 语言能力
Good command of English and Mandarin, other languages would be      beneficial. 
良好的英语及普通话掌握能力,掌握其他语言者优先考虑.
 

Introduction酒店简介：Langham Hotels and Resorts is founded on over 150 years of history, dating back from 1865 when The Langham, London opened as one of Europe’s first “Grand Hotels”.伦敦朗廷酒店的历史要追溯到1865年，该酒店不仅是欧洲首家奢华酒店，它也开启了朗廷酒店及度假酒店逾150年的瑰丽传奇。 Opening in the first half of 2018, The Langham, Hefei is strategically located in the political, cultural and commercial center of Hefei. It will provides 339 luxurious rooms and suites, non-column ballroom with 1400sqm and 9 multi-functional rooms, a Three Michelin Stars Cantonese cuisine restaurant T’ang Court, the Chuan Spa with the principles of traditional Chinese medicine and Five Elements, full equipped Health Club and indoor swimming pool and the magic rose garden. The Langham, Hefei will deliver exceptional experiences to discerning guests across the globe.合肥栢景朗廷酒店将于2018年上半年绚丽开业！酒店位于合肥市政治、文化与商业中心，位置优越，交通便捷。拥有豪华客房339套，1400平房米无柱超大宴会厅及9个多功能会议室，蝉联米其林三星的“唐阁”粤菜餐厅，结合传统中医与五行元素的“川”水疗，设备齐全的健身中心和室内泳池，梦幻玫瑰花园，将为全球旅客提供与别不同的住宿享受。Please join us!合肥栢景朗廷酒店现诚邀您携手共赴辉煌前程！ Benefits 我们的福利：Competitive Compensation 具有市场竞争力的薪酬Double Dayoff 每周双休Paid Annual Leave 带薪年假Insurance and Housing Fund 五险一金Rich Staff Meal and Comfortable Staff Dormitory 丰盛的员工餐和舒适的员工宿舍The World's Leading Training System 全球领先的培训体系Free Stay at the Langham Hospitality Group’s hotels 免费入住朗廷集团旗下酒店Interview Files面试请携带以下资料：Bi-lingual CVs 中英双语简历一份ID Card 身份证复印件一份Photo 一寸彩色证件照一张Diploma Copy 最高学历证明复印件一份Contact联系方式：Tel 咨询热线：（0551）6568 8888E-mail 招聘邮箱：tlhfe.career@langhamhotels.com