Feel Welcome Feel Valued
The Guest Service Agent is responsible for overall guest satisfaction by creating a delightful arrival and departure experiences with guests in accordance with the objectives, performance and quality standards established by the hotel.
Must enjoy guest contact and have a natural ability to serve and delight them.
A team player with ability to multi-task and remain composed at all times.
Basic computer and typing skills.
Good command of English and Mandarin, both spoken and written.