Feel Welcome Feel Valued
Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned.
Makes sure that all the information available in the restaurant is well presented and up-to-date.
Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff
Ensure grooming and general appearance of staff conforms to Hotel standard.
Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion.