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厦门希尔顿逸林酒店LOGO

厦门希尔顿逸林酒店

    职位:前台领班 Front Desk Captain

  • 职位性质:全职
  • 工作地区:福建省厦门市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:2年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:不限
  • 计算机能力:良好
  • 语言要求:英语(流利)
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期:2019-06-19至2019-09-17

岗位职责/职位描述

  1. If you have more than one year hotel receptionist experience, you can apply it.

  2. 有一年以上酒店前台接待的经验即可申请


  3. Specific Job Knowledge, Skill and Ability工作技能技巧要求:

  4.  · Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error.

  5. 基出的数据理解性,确保各种数据的精准性。

  6.  · Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.

  7. 能用英语有效的倾听和进行沟通。

  8.  · Interpersonal skills to provide overall guest satisfaction.

  9. 以较强的人际交往能力提高客人满意度。

  10.  

  11. Required Qualifications必要的资历要求:

  12.  ·  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts.

  13. 擅长于处理宾客关系,能有效快速的应对处理各种问题。

  14.  ·  Ability to see and hear in order to observe and detect signs of emergency situations.

  15. 敏锐的观察力以应对各种突发状况。

  16.  · Ability to work under pressure and deal with stressful situations during busy periods.

  17. 能在强压下胜任工作。