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主要职责 Main Responsibilities
• 及时清洁客房和套房,确保宾客满意度。
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
• 按照既定标准和工作程序,对客房、走廊和工作间进行清洁。
Cleans and maintains guest rooms, guest corridors, and pantry according to set standards and procedures.
• 检查、补充、收取小酒吧物品的费用。
Checks, replenishes and post charges of consumed mini bar items.
• 及时、真诚的完成上级分派的工作和客人要求
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
• 向上级汇报酒店客房内的损坏或故障情况。
Reports damage or malfunction in hotel rooms to superior.
• 保证设备的清洁和修缮。
Maintains equipment in proper state of cleanliness and repair.
• 完成每日客房检查和服务员工作单。
Maintains a daily room check and Room Attendant report.
• 与上级会面并承担每日分配的任务。
Meets with superior and takes on daily assigned tasks.
• 及时向上级汇报和上交客人遗失物品。
Reports and submits lost and found articles to superior immediately.
• 及时向上级汇报客人的投诉。
Reports guest complaints to superior immediately.
• 向上级汇报楼层里的反常行为和活动。
Reports unusual behavior/activities on floors to supervisor.
• 准确记录所负责区域的房态。
Records room status in allocated section accurately.
• 保护客人及酒店的财产及隐私。
Protects guest and hotel assets and privacy.
• 如有需要,提供客衣服务的相关工作,包括递送布草、收取客衣等。
Carry out valet services when required including delivery of linen or processing laundry orders.
惠州佳兆业铂尔曼酒店 Pullman Huizhou Kaisa惠州佳兆业铂尔曼酒店以与众不同的服务为您打造真正高端,独一无二的商务旅行住宿体验。位于惠州市区CBD商圈黄金地段的惠州佳兆业铂尔曼酒店是惠城区集豪华办公、住宿、娱乐及购物设施于一体的酒店,位于设计新颖的60层佳兆业中心大楼之上,完美地融合了舒适与奢华,距离惠州机场仅40分钟车程。酒店拥有温馨明亮的豪华客房307间,包括12间设备完善,奢华舒适的套房。设有中西餐厅,行政酒廊及大堂吧,致力于提供令最挑剔的美食家都为之赞叹的佳肴。位于46层的室内恒温泳池让您在放松身心的同时,欣赏壮丽的城市美景。超过2138平方米雅致的活动与会议场所,令人愉悦的餐饮体验及专业活动筹办者无微不至的服务都可满足您商务会议或婚礼庆典的需求。现代典雅的惠州佳兆业铂尔曼酒店旨在为尊贵的您缔造高品质商务旅行生活体验。In the beating heart of the city, Huizhou Kaisa Pullman Hotel looms large.Ideallylocated in the Central Business District with easy access to shopping malls, occupying the top floors of Kaisa Huizhou building, it’s 40 mins from Huizhou airport. Hotel offers 307 exquisitely styled guest rooms including 12 suites,well-equipped amenities,providing the finest personalized service. Accomplished chefs present excellent dining experiences in four exceptional restaurants and bars. Set atop the hotel’s 46th floor,our indoor heated swimming pool overlooks the city through floor-to-ceiling windows. Spanning 2138sqm Grand Ballroom and others elegant meeting rooms provide magnificent settings and service for business and social events. The hotel tends to create impeccable experience for the discerning luminariesin a modern way.交通指引:6路、16路、20路、25路、26路、201路、209路、K1路、L1B路至佳兆业中心 18路、29路、30路、35路、202路、208路、369路、369B路至江北新苑步行200米至佳兆业中心投递简历小贴士 Tips for you 1) 通过最佳东方网站投递(请您耐心等待回复,无需重复使用邮箱再次发送)Apply the positionvia veryeast.com (please wait for the reply, do not send your CV again to email)2) 通过酒店招聘邮箱投递:h8163-hr1@accor.comSend your CV to Pullman Huizhou Kaisa recruitment h8163-hr1@accor.com