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岗位职责/职位描述
主要职责 Main Responsibilities
• 帮助客人，使其在酒店入住期间感觉舒适并且对饭店留有美好的印象。
To assist guests and ensure their stays at hotel are comfortable and an experience to remember.
• 按时完成上级领导安排的各项任务
Arrangements for timely completion of the tasks superiors
• 遵守员工纪律和行为规范并帮助同事提高技能。
Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section.
• 履行所分配的职责， 尽自己所能提高工作效率。
Contribute to overall operational efficiency by performing relevant duties as assigned.
• 要不断地提高对客服务水平，以确保得到客人最大程度的满足。
Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
• 要向客人提供最新，最准确的信息。
Provide guests with the most accurate and up to date information at all times.
• 熟练地办理入住，退房，外币兑换，叫醒等服务，确保正确无误！
Proficient in daily work, which is including check in, check-out, foreign currency exchange, wake-up services, Ensure that all are correct
• 要尽可能的为客人提供最好的服务和最新，最准确的信息，并用合适的途径传递给客人。
Provide services and information to guests that are the most accurate and up to date possible, and are delivered to the guest in the most meaningful way.
国际联号工作经历：优先语言能力：英语-熟练计算机能力：熟练年龄要求：18岁以上 
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
中国广东省惠州市惠城区惠州大道11号 
酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
惠州佳兆业铂尔曼酒店 Pullman Huizhou Kaisa惠州佳兆业铂尔曼酒店以与众不同的服务为您打造真正高端，独一无二的商务旅行住宿体验。位于惠州市区CBD商圈黄金地段的惠州佳兆业铂尔曼酒店是惠城区集豪华办公、住宿、娱乐及购物设施于一体的酒店，位于设计新颖的60层佳兆业中心大楼之上，完美地融合了舒适与奢华，距离惠州机场仅40分钟车程。酒店拥有温馨明亮的豪华客房307间，包括12间设备完善，奢华舒适的套房。设有中西餐厅，行政酒廊及大堂吧，致力于提供令最挑剔的美食家都为之赞叹的佳肴。位于46层的室内恒温泳池让您在放松身心的同时，欣赏壮丽的城市美景。超过2138平方米雅致的活动与会议场所，令人愉悦的餐饮体验及专业活动筹办者无微不至的服务都可满足您商务会议或婚礼庆典的需求。现代典雅的惠州佳兆业铂尔曼酒店旨在为尊贵的您缔造高品质商务旅行生活体验。In the beating heart of the city, Huizhou Kaisa Pullman Hotel looms large.Ideallylocated in the Central Business District with easy access to shopping malls, occupying the top floors of Kaisa Huizhou building, it’s 40 mins from Huizhou airport. Hotel offers 307 exquisitely styled guest rooms including 12 suites,well-equipped amenities,providing the finest personalized service. Accomplished chefs present excellent dining experiences in four exceptional restaurants and bars. Set atop the hotel’s 46th floor，our indoor heated swimming pool overlooks the city through floor-to-ceiling windows. Spanning 2138sqm Grand Ballroom and others elegant meeting rooms provide magnificent settings and service for business and social events. The hotel tends to create impeccable experience for the discerning luminariesin a modern way.交通指引：6路、16路、20路、25路、26路、201路、209路、K1路、L1B路至佳兆业中心 18路、29路、30路、35路、202路、208路、369路、369B路至江北新苑步行200米至佳兆业中心投递简历小贴士 Tips for you 1) 通过最佳东方网站投递(请您耐心等待回复，无需重复使用邮箱再次发送)Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email)2) 通过酒店招聘邮箱投递：eddie.liao@accor.comSend your CV to Pullman Huizhou Kaisa recruitment eddie.liao@accor.com
