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1. 协助前厅部经理完成所有部门的行政事务。
Assist Front Office Manager for day to day administration of the whole department.
2. 确保前厅部经理获知整个部门的所有发展情况
Ensure Front Office Manager is kept informed of all developments within department.
3. 必须熟悉了解酒店所有的工作程序，特别是关于前厅部的工作程序。
Must be thoroughly familiar with all hotel procedures especially front office procedures.
4. 确保熟知酒店的产品知识。
Ensure high-level product knowledge of the hotel.
5. 确保与前厅部所有分部门保持良好的沟通，并确保与酒店其他部门的良好沟通。
Ensure a high level of liaison is maintained between all sections of the front office and as well as other departments within the hotel.
6. 确保所有的数据统计报表的制作以及妥善的保管。
Ensure all statistics reports are properly generated and filed accordingly.
7. 确保礼貌、妥善的处理所有客人以及本部门成员所提出的要求。
Ensure all customer / staff queries /requests are handled in a polite manner.
8. 确保在任何时候具备积极的销售态度，抓住所有推销酒店的机会。
Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel.
9. 为前厅部经理做好秘书工作。
To provide secretarial support to the Front Office Manager.
10. 遵守所有与前厅部相关的酒店政策.
Comply with all company policies related to Front Office.
11. 遵守前厅部经理制定的各项工作制度和工作程序.
Comply with all systems and procedures, as laid down by the Front Office Manager.
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酒店业--国内高端酒店/5星级
500-999人
股份制企业
酒店位于中央部委行政办公区，毗邻金融街商务区，交通极为便利。拥有380套豪华客房,行政楼层、商务楼层、Spa水疗等高端服务设施一应俱全；其总面积达2000平米的会议中心拥有大宴会厅及10间数字化多功能厅，令各种会议创意皆有可能。
