ID24049 MICE Sales Manager 销售经理-MICE
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发布于 2021-02-18
ID24049 MICE Sales Manager 销售经理-MICE
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苏州 | 3年以上 | 本科 | 招1人
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职位描述
    1. The Sales Manager performs his/her duties within the framework defined by the chain and hotel norms and by internal regulations as specified by the Director of Sales.
    2. Control customer database mailing list and ensure it updated constantly.
    3. Maintain existing business and develop new accounts.
    4. Complete weekly entertainment and weekly activities plan.
    5. Conduct sales campaign by direct sales call / visits/mailing for group and FIT business, meeting and banquets from all sources for bookings and leads.
    6. Make sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation.
    7. Keep clients advised of latest information regarding hotel’s development.
    8. Familiar with the operation and application of the hotel's computer / data processing system. Ensure the implementation and utilization of in-house software especially the “sales and catering”, use it efficiently and maintain its application.
    9. Keep well informed and well coordination about the operations especially in essential departments (Front Office, Housekeeping, F&B, and Banquet etc.).
    10. Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed, investigated and follow-up action is initiated.
    11. Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time.
    12. Active distribution of product information and creates awareness in the markets and business segments or responsibility.
    13. Active participation and submission of reports at sales meetings.
    14. Carries out other tasks as directed by the Director of Sales & Marketing.

在酒店关系网和酒店级别范围内及由销售总监制定的内部规定范围内,完成自己的任务。控制客户的信息库和通讯名录并保证不断更新。保持现有客户并发展新的客户。完成每周的接待和活动计划。对团队和商务散客通过电话销售、访问、邮寄开展销售活动。确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效。记录客户对于酒店发展的建议和最新的信息。熟悉酒店电脑及数据系统的运作和应用程序。确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。关注及配合好整个酒店尤其是主要运作部门对客服务(前厅部、客房部、餐饮部、宴会厅等)。提供销售售后服务,特别要确保必要时客户所有的投诉都被有关部门认真接受、讨论。确定所有投诉都已经过调查,并开始实施补救行动。在所负责的市场区域内,监视和报告市场及竞争者的情况。准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。积极地传播产品信息,在负责的市场内营造酒店的知名度。主动参与,完成各种销售报告,在销售会议上与大家分享信息。随时完成上级交给对其他任务。


其他要求
语言能力:英语-熟练
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公司地址
常熟市经济技术开发区望江大道9号
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职位联系人
Michelle Zhu
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 外商独资.外企办事处
    企业性质
Welcome to Pullman Changshu Leeman 常熟理文铂尔曼酒店 诚邀您的加盟 Pullman is the upscale hotel brands of Accor Hospitality and dedicated to business travelers and meetings. Pullman hotels provide comfortable service and "Co-Meeting". A major global group and the European hotel leader, Accor operates in 90 countries with 150,000 employees. The group operates under multiple brands in China: Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Mercure and Ibis covering a full spectrum of markets from luxury to economy. Currently, over 19,700 employees work with Accor hotels in Greater China.铂尔曼是法国雅高酒店管理公司旗下的一个高档酒店品牌,专为满足商务旅行人士的需求而打造,提供舒心服务以及“铂尔曼创新会议”。法国雅高集团是全球知名的酒店管理集团之一及欧洲酒店业的领导者。在90个国家拥有4000多家酒店,雇员超过150,000名。目前集团在中国经营多个品牌,包括索菲特、铂尔曼、美憬阁、美爵、诺富特、美居和宜必思等,全线覆盖从奢华型到经济型酒店市场。在中国的员工总数超过19,700人。 Pullman Changshu Leeman is the international star hotel in the ETDZ of Changshu city, Jiangshu province and only 1 hour by road from Shanghai. The hotel will have 353 guest rooms, all-day dining restaurant, lobby lounge, the ballroom , 8 meeting rooms with the audio-visual system and an array of recreational facilities to enhance the guest experience. 常熟理文铂尔曼酒店是江苏省常熟市沿江经济技术开发区的一家国际星级酒店。酒店地理位置便利,距上海约1个小时车程。酒店拥有353间客房,全日制餐厅,印象吧,多功能宴会厅和8间配备多媒体科技系统的会议室及多种多样的娱乐设施将带给客人不同的体验经历。 We warmly welcome talents who have the right attitude、passionate、an initiative and develop your career in hospitality industry to joining Pullman Changshu Leeman. 我们热忱欢迎有志于从事酒店业、态度好、颇具主动性,充满热情的优秀人士加盟常熟理文铂尔曼酒店。
常熟市经济技术开发区望江大道9号
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