Be knowledgeable of all room types and rates.
Deal with telephone enquiries in a polite manner.
Ensure all necessary working tools and stationary is sufficient.
Collect, organise and maintain (c/in & c/out) all guest passport details, ensuring timely entry into the Police Security Bureau system (Chinese operating system).
了解全部的客房类型和价格。
以礼貌方式处理电话咨询
确保有充足的工作工具和文具。
确保所有账户和应收账分类账过账都有完全文字记录的备份授权费用。
熟悉我们的常客和他们的要求。
熟悉VIP程序。
收集、组织和保留(登记和结账)所有宾客护照信息,确保及时地输入公安局系统(中文操作系统)。
SOFITEL Galaxy Nanjing Suning 南京苏宁索菲特银河大酒店 French elegance arrives in Nanjing.Towering majestically above Nanjing’s prime business and entertainment district, the Sofitel Galaxy Nanjing Suning caters to the most prestigious meetings and events. It is the finest place in Nanjing for the business and social elite.法式优雅注入南京。南京苏宁索菲特银河大酒店坐落于最具有繁华优势及发展前景的南京市山西路商务圈的核心位置,弥漫着浓郁的法国风情,给南京这座六朝古都增添了浪漫的气息。酒店拥有352间客房,宴会厅、中餐厅、西餐厅及多功能会议室,康乐中心及健身房等设施,既是承办最高规格会议和大型活动的理想场所,又是商界精英和社会名人的最好选择。 In Sofitel Galaxy Nanjing Suning, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunities.南京苏宁索菲特银河大酒店是由苏宁电器投资,由雅高酒店管理集团管理的国际品牌酒店。在南京苏宁索菲特银河大酒店,我们提供的不仅仅是极具竞争力的员工待遇,更有国际化全方位的专业培训和全球性的职业发展机遇。 We are looking for enthusiastic and committed candidates to join us and go forward hand in hand to create bright future.我们期待着充满热情,立志于服务业的您加入我们,携手并进,共创美好未来!