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1. Master the condition of the guest rooms under their jurisdiction
掌握所辖客房的状况。
2. Inspect the facilities and management of the housekeeping department, and conduct spot checks on the quality and efficiency of the department's work
检查客房部的设施和管理,抽查本部门工作质量及工作效率。
3. Responsible for planning and supervising the work of the department, as well as coordinating with the department's financial budget
负责对部门的工作策划,督导,与本部门的财政预算。
4. Familiarize oneself with the operation of the department, handle daily affairs, and provide timely guidance when problems are discovered
熟悉部门的运作情况,处理每天的事务,发现问题及时进行指导。
5. Pay attention to guest dynamics, handle general guest complaints, and report major accidents to the department manager.
留意宾客动态,处理一般性的宾客投诉,有重大事故时须向部门经理报告。
Required Qualifications 任职要求:
1. Having worked as a floor supervisor for more than 1 year
从事楼层主管工作1年以上。
2. Familiar with professional knowledge of room management
熟知客房管理专业知识。
3. Outgoing personality, work steadily, with strong service awareness and sense of responsibility
性格开朗、工作踏实,有较强的服务意识和责任感。
SOFITEL Galaxy Nanjing Suning 南京苏宁索菲特银河大酒店 French elegance arrives in Nanjing.Towering majestically above Nanjing’s prime business and entertainment district, the Sofitel Galaxy Nanjing Suning caters to the most prestigious meetings and events. It is the finest place in Nanjing for the business and social elite.法式优雅注入南京。南京苏宁索菲特银河大酒店坐落于最具有繁华优势及发展前景的南京市山西路商务圈的核心位置,弥漫着浓郁的法国风情,给南京这座六朝古都增添了浪漫的气息。酒店拥有352间客房,宴会厅、中餐厅、西餐厅及多功能会议室,康乐中心及健身房等设施,既是承办最高规格会议和大型活动的理想场所,又是商界精英和社会名人的最好选择。 In Sofitel Galaxy Nanjing Suning, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunities.南京苏宁索菲特银河大酒店是由苏宁电器投资,由雅高酒店管理集团管理的国际品牌酒店。在南京苏宁索菲特银河大酒店,我们提供的不仅仅是极具竞争力的员工待遇,更有国际化全方位的专业培训和全球性的职业发展机遇。 We are looking for enthusiastic and committed candidates to join us and go forward hand in hand to create bright future.我们期待着充满热情,立志于服务业的您加入我们,携手并进,共创美好未来!