• 五险一金
• 节日礼物
• 带薪年假
• 包吃包住
• 技能培训
• 岗位晋升
• 管理规范
• 员工生日礼物

【Job Description 岗位职责】
1.Develop, recommend, implement and manage the operational department’s annual
and long term goals.
制定、推荐、实施和管理运营部门的年度和长期目标。
2.·Conducts a daily briefing with management on current key activities.
与管理层共同召开每天早会，关注关键活动。
3.Revenue meeting.
每周收益会议
4.Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs.
确保各运作部门在控制费用成本的同时，实现收入和利润达到预期目标。
5.Manage operational expenses to stay within budget guidelines.
管理运营费用，控制在预算范围内。
6.Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of
departmental team members and managers.
管理运营部门内部的绩效问题，并对团队成员和管理人员进行培训、发展、指导和咨询，组织的绩效评估和解决问题。
7.Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.
管理酒店运营，提高利润，并确保优质的对客服务和产品质量。
8. Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
评估客人的需求不同的客人及竞争者的变化，根据需要推荐合适的产品和服务，并根据需要调整运营。
9.Ensures guest and employee satisfaction, while maintaining market competitiveness and
exceptional financial performance.
确保客人及人才的满意度，同时保持市场竞争力及卓越的财务业绩。
10.Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.
参与并解决客人的问题，建立积极主动的处理流程从而提高客人的满意度。
11.  Interacts in a positive way with all team members to ensure a luxury guest experience.
以积极的方式与整个团队的成员沟通互动，从而确保客人的奢华体验。

Knowledge and Experience知识和经验
- Bachelor degree or above.
本科以上学历
 - 8 years or above experience in hotel management. in the area of recruitment at  international hotels
八年及以上星级国际品牌酒店管理工作经验
- Fluent oral and written English.
有良好的英语能力
-With capability of communication and coordination
有较强的沟通协调和管理能力
- Work honestly with strong responsibility, fairly handle matters 
工作认真负责，处事公正，有良好的素质
-Interpersonal skills to deal with guests and talent issues 
具备处理客人与人才关系问题的技巧
- Confidently able to resolve problems and make decisions
具备决策能力、解决问题的能力

SOFITEL Galaxy Nanjing Suning 南京苏宁索菲特银河大酒店 French elegance arrives in Nanjing.Towering majestically above Nanjing’s prime business and entertainment district, the Sofitel Galaxy Nanjing Suning caters to the most prestigious meetings and events. It is the finest place in Nanjing for the business and social elite.法式优雅注入南京。南京苏宁索菲特银河大酒店坐落于最具有繁华优势及发展前景的南京市山西路商务圈的核心位置，弥漫着浓郁的法国风情，给南京这座六朝古都增添了浪漫的气息。酒店拥有352间客房，宴会厅、中餐厅、西餐厅及多功能会议室，康乐中心及健身房等设施，既是承办最高规格会议和大型活动的理想场所，又是商界精英和社会名人的最好选择。  In Sofitel Galaxy Nanjing Suning, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunities.南京苏宁索菲特银河大酒店是由苏宁电器投资，由雅高酒店管理集团管理的国际品牌酒店。在南京苏宁索菲特银河大酒店,我们提供的不仅仅是极具竞争力的员工待遇，更有国际化全方位的专业培训和全球性的职业发展机遇。 We are looking for enthusiastic and committed candidates to join us and go forward hand in hand to create bright future.我们期待着充满热情，立志于服务业的您加入我们，携手并进，共创美好未来！