• 五险一金
• 节日礼物
• 带薪年假
• 包吃包住
• 技能培训
• 岗位晋升
• 管理规范
• 员工生日礼物

Primary Responsibilities 主要职责
· Remains observant and responds to each guest who approaches the hotel.
保持关注每一位抵达酒店的客人并主动问候。
· Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
积极参与部门日常运营，以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。
· Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.
在前台及大堂区域服务客人，并在客流高峰期协助前厅运营部门提供对客服务。
· Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.
协调和礼貌地引领客人办理入住，退房来保持客人无缝的住宿体验。
· Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
明晰酒店产品知识，确保贵宾及活动信息的时效性和准确性。
· Coordinate with the Front Office and Housekeeping to ensure preferences are consistently met.
协调前厅部和客房部，确保持续的满足客人的喜好。

Knowledge and Experience知识和经验
· Diploma or Degree preferably in hospitality or related field
酒店管理或相关专业的本科或专科学历
· Minimum one (1) years relevant experience in a similar position in a renowned international hotel brand(s)
在知名国际酒店内从事至少一年类似岗位的经验
· PMS and Office software knowledge
熟悉并掌握Opera酒店管理系统和各类办公软件

SOFITEL Galaxy Nanjing Suning 南京苏宁索菲特银河大酒店 French elegance arrives in Nanjing.Towering majestically above Nanjing’s prime business and entertainment district, the Sofitel Galaxy Nanjing Suning caters to the most prestigious meetings and events. It is the finest place in Nanjing for the business and social elite.法式优雅注入南京。南京苏宁索菲特银河大酒店坐落于最具有繁华优势及发展前景的南京市山西路商务圈的核心位置，弥漫着浓郁的法国风情，给南京这座六朝古都增添了浪漫的气息。酒店拥有352间客房，宴会厅、中餐厅、西餐厅及多功能会议室，康乐中心及健身房等设施，既是承办最高规格会议和大型活动的理想场所，又是商界精英和社会名人的最好选择。  In Sofitel Galaxy Nanjing Suning, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunities.南京苏宁索菲特银河大酒店是由苏宁电器投资，由雅高酒店管理集团管理的国际品牌酒店。在南京苏宁索菲特银河大酒店,我们提供的不仅仅是极具竞争力的员工待遇，更有国际化全方位的专业培训和全球性的职业发展机遇。 We are looking for enthusiastic and committed candidates to join us and go forward hand in hand to create bright future.我们期待着充满热情，立志于服务业的您加入我们，携手并进，共创美好未来！