• 五险一金
• 节日礼物
• 带薪年假
• 包吃包住
• 技能培训
• 岗位晋升
• 管理规范
• 员工生日礼物

岗位要求：

1.酒水知识
·熟悉酒水知识
·遵守服务流程
·促销技巧
Beverage Knowledge
·Good beverage knowledge
·Follow the service sequence
· Promotion skill

2.服务酒水
·准备并服务鸡尾酒
·向客人推荐鸡尾酒
Serve Wine
·Recommend wine to guests
·Know the regions of wine 
·Advise guests choice to choose wine

3.对客服务/关系
· 根据标准与程序完成任务
· 向客人传递高水平服务
· 确保客人的需求和合理要求被满足
· 不断寻找机会发展对客服务
· 遵守酒店顾客满意标准
· 建立并维持有效的对客关系
· 尽力记住客人的姓名并以姓氏称呼
· 以职业化的形象和态度实施有效的和合适的对客影响
· 以能够促进友好、信任和满意的态度与客人交流
· 采取合适的行动解决客人的抱怨
Guest Service/ Relations
· Complete the task according to the standard & procedure
· Deliver high quality service to guests
· Ensure guest needs and reasonable requests are met
· Seek opportunities to continually improve guest service
· Abide by the Hotel Guest Satisfaction System
· Establish and maintain effective guest relations
· Endeavor to remember guest’s names and address them by their surname.
· Demonstrate effective and appropriate interaction with guests whilst maintaining a professional approach and image
· Communication with guests in a manner which promotes goodwill, trust and satisfaction
· Take appropriate action to resolve guest complaints

SOFITEL Galaxy Nanjing Suning 南京苏宁索菲特银河大酒店 French elegance arrives in Nanjing.Towering majestically above Nanjing’s prime business and entertainment district, the Sofitel Galaxy Nanjing Suning caters to the most prestigious meetings and events. It is the finest place in Nanjing for the business and social elite.法式优雅注入南京。南京苏宁索菲特银河大酒店坐落于最具有繁华优势及发展前景的南京市山西路商务圈的核心位置，弥漫着浓郁的法国风情，给南京这座六朝古都增添了浪漫的气息。酒店拥有352间客房，宴会厅、中餐厅、西餐厅及多功能会议室，康乐中心及健身房等设施，既是承办最高规格会议和大型活动的理想场所，又是商界精英和社会名人的最好选择。  In Sofitel Galaxy Nanjing Suning, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunities.南京苏宁索菲特银河大酒店是由苏宁电器投资，由雅高酒店管理集团管理的国际品牌酒店。在南京苏宁索菲特银河大酒店,我们提供的不仅仅是极具竞争力的员工待遇，更有国际化全方位的专业培训和全球性的职业发展机遇。 We are looking for enthusiastic and committed candidates to join us and go forward hand in hand to create bright future.我们期待着充满热情，立志于服务业的您加入我们，携手并进，共创美好未来！