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RESPONSIBILITIES 主要职责
· Ensure that all deliveries for guests and talents are correctly recorded and then delivered to the correct destination in a timely fashion.
确保客人和人才的所有交付都被正确记录，并及时交付到正确的目的地
· Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to guests, under the direction of the Bell Captain.
在主管的指导下，无行李服务时，为客人提供其他帮助
· Ensure that all luggage is delivered immediately as instructed by Reception/Front Office or Concierge and placed in the room to the correct standard.
确保所有行李按照前台/前厅或礼宾部的指示立即交付，并按照正确的标准放置在房间内
· Handle all guest property with extreme care.
非常小心地处理所有客人的财产
· To assist with room changes as directed by the Reception supervisor.
根据接待主管的指示协助进行房间的变更
· Ensure that all long term guest luggage is stored correctly and receipted in the correct manner.
确保所有长期客用行李正确存放和正确签收
REQUIREMENT 岗位要求
· Good level of engagement with guests
良好的对客服务意识
· Good interpersonal skills with ability to communicate with all levels of talents
良好的人际交往能力与沟通能力
国际联号工作经历：优先语言能力：英语-良好
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酒店业--国际高端酒店/5星级
100-499人
国内上市公司
所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心，直接与前海新经济开发区相连，并直临港深大桥和香港出入境，到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房，同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日）Raffles Shenzhen Open Day 时间：每周一至周五早上十点到十二点；下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00；14:00-17:00地点：深圳市南山区粤海街道中心路3008号，深圳湾壹号广场7栋，深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复，无需重复使用邮箱再次发送)；Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email)；
